Hi community,

a game I've won a long while ago has just been revoked from my account. It's called Australian trip.

Not sure what to do now, I've posted a ticket to support under "Other", but is there anything else I need to do? Giveaway creator was icaio, so can't contact him ;___;

View attached image.
6 hours ago

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Has this happened to you too?

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Yes
No

https://sgtools.info/nonactivated/eeev
https://store.steampowered.com/account/licenses/
HmHm...

It is a good idea to take a screenshot of the Steam message when the key is invalidated and report it to SG support.
At the very least, this will prevent it from being misunderstood as a penalty by SG.

Also, if a bunch of keys got deleted, it might be something the devs did, so if there's a lot of comments here, you might want to check out the Steam forum to see if anyone else had their keys expire.

Game was revoked :: Australian trip
https://steamcommunity.com/app/757870/discussions/0/591777615946456129/
👆️

6 hours ago
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Very helpful, thank you very much!

6 hours ago
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This comment was deleted 6 hours ago.

6 hours ago
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I've already been through this. You'll need to provide an uncut screenshot from the Steam Support subpage "Not in my library" in English for Australian trip (https://help.steampowered.com/en/wizard/HelpWithGameIssue/?appid=757870&issueid=101) and they'll switch the feedback response to "No" to avoid having an "Not activated" win marked in SG Tools which could result in blacklisting. In general the best support ticket type would be to switch the response (SG will suggest that when you try to click the greyed out "No" response).

6 hours ago
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Veryhelpful, thank you very much!

6 hours ago
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Legit my first thought was eeev was planning a trip Down Under (Australia) and I was going to offer my spare bedroom instead of you staying in a hotel ... then read the rest of the title and was disappointed :(

5 hours ago
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Every time a game is revoked by Steam Support, you should (for the giveaway creator):

Take a screenshot of the warning message.
Post in the giveaway page explaining the issue.
Mark the giveaway as "not received". (If the feedback is locked, you should submit a ticket in this category providing the screenshot of the warning message.)
Comment on the giveaway to inform its creator about the issue.
Please do as follows (for us to be able to help you with this):

Click on Help in your Steam client, then on Steam Support
Select the missing game as the product you need help with
Click on It is not in my library
URL = https://help.steampowered.com/en/wizard/HelpWithGameIssue/?appid=GAME_ID&issueid=101
Either use the URL provided above and replace GAME_ID with that of the gift or temporarily change your Steam client's language to English so all staff members are able to read what the screenshot says.

Provide an uncut screenshot of that page. You could upload it on imgur, then post the link here.

In addition to that (not as the sole solution) - if you would be ok with it - you could allow the giveaway creator to get the giveaway deleted by commenting on the giveaway and saying so.

5 hours ago
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I got one from icaio, too.
Support ticket handled by moderator.
Thanks SG =)

5 hours ago
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From the dev on the steam game board

REVOKET REASON!!! DEVELOPER!!!
These keys were stolen by a scammer who volunteered to help me with setting up the page, a long time ago. Recently, this scammer allegedly wanted to help me again with taking away my rights. I started checking the data and saw that many keys were stolen. I thought - why does no one buy the game ... I was a young developer. Because of all these moments, I decided to make the game free and revoke all the stolen keys. Yes, it may not be pleasant, but it was very painful and unpleasant for me to see the scammer's actions ...

It's a pity that this is happening and can happen to anyone. i'm wants to trust people at least a little.... Don't worry, the game will be free soon and you will be able to add it to your libraries again.

Thank you for your understanding.

5 hours ago
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📝
REVOKET REASON!!! DEVELOPER!!! AND FREE FOR ALL :: Australian trip
https://steamcommunity.com/app/757870/discussions/0/591777966325872261/

2 hours ago
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