Accidently entered into a giveaway for a DLC I already owned and won.

Closed

I entered into a giveaway for a sniper ghost warrior dlc. I won but didn't realize I already owned it. I have the gold edition so I guess it came with that. I already hit the received button on the giveaway. What should I do now?

11 years ago*

Comment has been collapsed.

16 Comments

latscherkatze

contact support at sg and ask for reroll

11 years ago

Permalink

Comment has been collapsed.

q00u

Relax.
Ask the giver to request a re-roll.
There's no step 3.

It's not a big deal.

11 years ago

Permalink

Comment has been collapsed.

Vishespuppy

I asked him and he said he can't do a re-roll.

11 years ago

Permalink

Comment has been collapsed.

AterVulpes

How come ? Seemed to me it's a pretty standard procedure.

11 years ago

Permalink

Comment has been collapsed.

Vishespuppy

He said it's because I said it was sent already.

11 years ago

Permalink

Comment has been collapsed.

Infernotoni

You can always request a reroll. I even can do it with giveaways that ended months ago.

11 years ago

Permalink

Comment has been collapsed.

AterVulpes

It's a risk, with a key. Might have been used up. Even if in this case it hasn't, it's the general principle.

11 years ago

Permalink

Comment has been collapsed.

Vishespuppy

How do I do that?

11 years ago

Permalink

Comment has been collapsed.

Infernotoni

You send him to this page. Then he should click on "gifts sent" on his giveaway. Then he clicks "request new winner" next to your mail. Then he fills out the ticket, telling support that you already have the DLC.
AterVulpes is correct if he sais that key giveaways will not be rerolled, but I think its only the case if the winner doesnt respond. You obviously did and didn't use the key. However, support decides.

11 years ago

Permalink

Comment has been collapsed.