Thank you for the link. I was looking around the FAQ and Guidelines and things for a concrete answer, but I didn't think to look in Bugs / Suggestions.
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Just report, but expect that they probably already served their suspension. As far as I know, repeated violations will eventually result in a perma-ban, but if, say, somebody has 20 non-activated wins before they are reported, it counts as a single infraction. That's why it's always good to report them, to catch those who potentially slipped through the cracks.
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Report Them it will cause Permanant Suspension .. some win once in month those that are lucky dont active theire wins . its unfair
they either gift the keys here or activating them on other accouns
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Support Staff are not able to track all users at all times, so it is helpful for regular users who suspect foul play to contact Support. If you believe someone has been violating our Guidelines, submitting a ticket with supporting evidence would be a good idea. When you write up a ticket, Support Staff focuses their attention on that person's account. If anything is out of order, Support will take appropriate action. If there is no action to be taken (or it has already been taken), you have at least done your due diligence. Also, unless the ticket is a User Report, you may expect to hear back from Support Staff regarding your concerns.
NOTE: User reports do not permit direct feedback from Support. Whether action was taken or not, you will not receive any feedback from Support in your User Report ticket.
One thing that is not helpful is when a user submits a ticket without any explanation and/or evidence. (Yes, we get a lot of those.) If Support cannot figure out what the ticket is even about, we are going to have difficulty following through on it. Another thing to remember is that very old infractions (older than two years) have a high chance of having been seen and dealt with by Support.
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Thank you so much. I have some user reports to send in then. I'm sorry to add to the massive pile of them that Support already has.
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I've been running into a lot of winners who have non-activated wins or multi-wins on their account, some from as far back as 2015. The site says a 5 day suspension is the only punishment for this, so technically these accounts could have already served their suspensions in the past. But then there are some people who have lots of non-activated wins (the highest I've run into so far is 7) throughout the years.
Should I just assume that people with really old infractions have already served their time? Or should I always report them and have Support sort it out? Is there a limit of non-activated or multi-wins when Support finally just perma-bans someone? Or are they free to just continue serving 5-day suspensions and then go back to winning games again?
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