Hi! I made a ticket support but no answers yet, maybe someone here can give me a hint

All my previous giveaways I sent the key by e-mail, but I forgot that now Humble Bundle uses Steam account redeeming (instead of showing the key) and I redeemed the key to my account accidentally. I can't rewind because steam doesn't allow so and I don't have another key yet I don't want to have problems here in steamgifts for not delivering the gift to the winner. How should I proceed? Is there some kind of negotiation I can do with the winner?

Thanks.

11 years ago*

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If you can't get another copy of the game, you may need to just take the hit. Giving them something else isn't going to prevent a mark against you.

11 years ago
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You can buy another key for the winner. Or he/she can just mark your gift as not received.

11 years ago
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^^^ This.

You still have the ability to deliver the required game to the winner. If you choose not to, then the winner is required to mark the gift as not received. Should the winner mark the gift as received but fail to activate it (put it in his or her library), he or she will face consequences for violating SG rules.

11 years ago
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Best thing you can do is buy the game for the winner or, if the Humble Bundle is still on sale, purchase another bundle :)

11 years ago
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You can take my copy of LotRO to cover this one. I was going to give it away eventually anyway, so you could actually save me the trouble.

Also, Desura keys for ninjas ^^
K1AAU-DLFBH-IQUWK-O9YIT-3TMJ9
JZHG7-TF72G-OMLMX-BXV01-U8XXT
JV2DZ-KX38A-WMCO9-644JC-A9VPW
K1RHV-4X9WZ-GG2EM-7A3I5-3OY4I

11 years ago
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Ninjaaa :D, thanks Eelsky :)

11 years ago
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the Bundle isn't ready anymore...
But I talked to the guy, he said he got a key for LotR, he redeemed and will mark as received to help me; very kind guy
Thanks anyway for the answers

11 years ago
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Closed 11 years ago by balabolazulimao.