does refund system work for the gifts? if so, he can get refund. otherwise he can't do anything.
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refunds can be applied to gift while is not redeemed
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This happened to me and, unfortunately, steam is not helpful. They pretty much will tell you that you oughta know better:
"We sympathize with people who fall victim to scams, but we provide enough information on our website and within our trading system to help users make good trading decisions. All trade scams can be avoided."
As everyone else said, I'd report him to steam, report him on steamrep, and if you know his username here or on steam, make sure to leave negative feedback so other people are aware. I'm sorry this happened to your friend.
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Hello guys, a friend of mine was apparently scammed when he tried to trade with someguy, he sent him the gift first but when he asked him to send what he was asked, he was stalling him!
My friend bought the game from the steam store,is there any chance to get what is rightfully his??
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