I'm trying to enter a giveaway but it says I already have the game, but I don't.

The game in question is Saint's Row IV - http://www.steamgifts.com/giveaway/k7NUw/saints-row-iv

My account is synced properly, so it's clearly a bug.

Anyway, great job with the new SG. I'm digging the new layout and was waiting for this new version since last year when you guys first announced.

9 years ago

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I forget, was there recently a Free Weekend with the game? If so, it could very well be an artifact from that occurrence, especially given how long it usually takes for those things to stop being present on your account details after the free weekend has passed.

9 years ago
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Even if I didnt play the game on the free weekend?

9 years ago
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yes even in that case. best thing to do is manually sync your account on a wed/thu. it will then keep syncing without catching free-weekend games

9 years ago
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Something similar happens with the Evolve Season Pass as well: http://www.steamgifts.com/giveaway/9SV9e/evolve-hunting-season-pass

It says "Missing Base Game" even though I pre-ordered the game. I also played the Big Alpha and the Closed Beta.

9 years ago
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Right, it isn't a bug with SteamGifts. This has been around for ages, and its all on Valve's end. During the free weekend, there is nothing that indicates a free weekend game is different from anything you own. That can stick around for a while on your account, even after the free weekend has ended.

The only way this can be changed is if Valve changes how they work.

9 years ago
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got it.

9 years ago
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