I won 2 copies of 1 game

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so, first copy I got it as a gift. I wrote a second, to re chose the winner. but he did not answer me and the key \ Gift does not send. what should I do?
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а теперь по-русски (может прокатит). за одну ночь выиграл одну игру два раза. от одной я гифт получил. второму написал, чтобы сделал реролл. он мне не отвечает, и ключ\гифт так же не присылает. как мне быть в данной ситуации?

7 years ago

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14 Comments

Push

if at the end of 7 days the win is still in your account, contact support for a reroll. in the meantime, leave a comment on the giveaway telling the creator what happened and to reroll

7 years ago

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Tsukichild

If you already contacted the creator to re-roll, it may take some time for Support to grant it, as they have a long queue.

7 years ago

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FX51

Give him some time to answer you. If he still won't answer after a week or so, contact Support. And of course, make sure you do not activate the second copy,

7 years ago

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Zer0id

если от второй ключ не присылает, то, возможно, он уже создал тикет на рерол, просто подожди, у тебя из выигрышей исчезнет лишняя.
дай угадаю, выиграл Corgi Warlock?

7 years ago

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hyvlarn

да. не я первый - не я последний. хорошо, буду ждать. а если он пришлёт мне, то как поступать?

7 years ago

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EvilBudgie

Не трогай. Если гифт - откажись.

7 years ago

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