That information probably was overexaggerated, but thanks for the tip either way.
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Shitty game devs will be shitty game devs. Not the first and sadly probably not the last time it happens. Valve really needs to do something to keep them accountable as to how they hand out game bans.
Just FYI you can actually get game banned form a game you don't even own and never even played so removing the game at this point would do exactly nothing sadly. However I have to assume the bans will probably be gone by Monday, at least I hope for everyone involved.
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Yea no, for that is very good to remove the game, I am just pointing out it is not gonna protect you at all from getting banned which is what some people seem to assume.
And I am pretty sure Valve already knows, the question is if they are gonna do something about it. Sadly I think the answer is probably gonna be no.
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imho they should remove "game bans" from profiles completely or separate them from trust metrics. VAC bans should stay, as they have control over checking if it's a real or erroneous ban.
But times have changed and there's no 100-200 highly curated games on Steam, there's 12000 new ones released every year and letting so many devs (with various levels of experience, knowledge, integrity...care for community... whatever) have such high effect on someone's profile - which then has effect on their community life and wellbeing on Steam ecosystem - is simply wrong.
In theory, and maybe I'm wrong, it seems like a bad actor who's angry at a random steam user and crazy enough to do it, could pay $100 for direct, release an asset flip in a minimum required time (I think store has to exist for 2 weeks before release) and then ban that person even if they never bought or played their game.
If this is true, then it's completely irrational to even have those game bans exist anymore. But that's just my opinion based on a limited knowledge I have about this.
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I don't know about removing them from profile completely, I just think that if a developer is ever caught giving false bans they should not be trusted with them anymore and have the ability to issue one completely removed for that and any future game. If not just straight up completely removed from the store. It is against Valves agreement after all.
And VAC can throw out false positive bans as well, but that is extremely, extremely rare (but does happen).
In theory, and maybe I'm wrong, it seems like a bad actor who's angry at a random steam user and crazy enough to do it, could pay $100 for direct, release an asset flip in a minimum required time (I think store has to exist for 2 weeks before release) and then ban that person even if they never bought or played their game
You are gonna know this better than I will since you have released a game(s), but does every developer have the ability to issue game bans? Or is that something you need to request to have an ability to do? Because every single instance I know of developers abusing the function is actually big(ger) developers. I never heard of it happen with some random small dev (not that means that it never happened, it could have for all I know). So I would hope it is something you have to request specifically and provide proof that you are able to detect cheating.
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"Greetings Heroes of Arkesia,
Following a recent wave of bot bans, we saw an increase in ban appeals from players who were been incorrectly impacted by these bans.
We determined the error that triggered these false bans, and have reversed for all affected players regardless of whether a support ticket has been filed. This means any game bans or marks on your Steam account have been removed, or will be removed without penalty shortly.
If for any reason you have persisting issues, please reach out to Customer Support. Thank you!
Thank you for your reports and patience as we worked to make this right with affected players."
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That's so dumb, what a bad decision :/
Edit: Glad its not available in my region.
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Seems like they reversed the bans:
Update: All bans related to this incident have been reversed, both for the Lost Ark game and Steam accounts, and will be removed without penalty shortly. If for any reason you have persisting issues, please reach out to Customer Support 795. Thank you!
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Sorry for offending your sense of forum etiquette, this was posted as an update on their page and the text didn't seem to have been posted elsewhere, so I thought it was new information. I did scan through the posts and at a glance your text seemed to match what was directly under the update, where they were still working on the problem:
Greetings Heroes of Arkesia,
Following a recent wave of bot bans, we’ve seen an increase in ban appeals from players who have been incorrectly impacted by these bans.
We have determined the error that triggered these false bans, and are actively working on reversing them for all affected legitimate players regardless of whether a support ticket who has been filed. In the meantime, you are still welcome to submit a Ban Appeal ticket to Customer Support 810 so that the team can more quickly assist with restoring your account and removing all penalties.
Thank you for your reports and patience as we work to make this right with affected players.
As you can see the first two paragraphs are the same as what you posted and I didn't read any further.
So my bad for not reading the exact words of your post and acknowledging your superior skills at distributing information. I will do better.
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Game is almost all bots. I'd guess like 70% of the online numbers are bots.
https://youtu.be/jJtYCYIz0Vw
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tl,dr; Amazon is banning inactive accounts, and if you played through Steam, it could show as "game ban" on your profile, and from there it's an unreliable battle to get it reversed.
Some sources:
Complaints worked, they are reversing bans for everyone involved. If you got banned and it's still on your profile after a while, contact their support.
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