I can't fix it as the support chat on my account seems to be inaccessible now. I just posted the raw text in the description. It's not exact, but its 99% close.
Comment has been collapsed.
Well, I pre-ordered ME3 on Amazon instead to get the 10 buck credit.
So, now that Origin still doesn't have my credit card info, everything's a bag of chips again.
Hopefully EA will stop producing good games so I can stop supporting them.
Comment has been collapsed.
There are many people complaining about the same issue; just search steam forums. In some cases, it takes one or more days before they even reply to you :/ Compare that to Origin's live chat (and they are pretty good at helping; i got a game activated in about 5minutes) and you have to be insane to say Steam support is better than Origin's. Either insane, either a Steam mouth foaming zealot.
Comment has been collapsed.
Either insane, either a Steam mouth foaming zealot.
care to read the name of the website once more? >.>
But yes, the one time I contacted steam support, they didn't even read my issue and sent me back a generic response after a couple hours, which did not in any way address my specific issue. However, I'd rather have a good service with crappy support than a crappy service with good support. So I'll stick with Steam.
Comment has been collapsed.
Yep, taking advantage of the Amazon $10 credit as well. According to rumors on the CAG forums, Amazon may up the credit to $20. This happened to ME2 when it was first released.
Comment has been collapsed.
321 Comments - Last post 11 minutes ago by Golwar
37 Comments - Last post 3 hours ago by Liandri
29 Comments - Last post 4 hours ago by Atombomb2097
202 Comments - Last post 7 hours ago by Dawnslayer
156 Comments - Last post 15 hours ago by marilynhanson
15,558 Comments - Last post 17 hours ago by devotee
1,123 Comments - Last post 18 hours ago by Gamy7
13 Comments - Last post 24 seconds ago by MansonKell
42 Comments - Last post 3 minutes ago by Covenants
15 Comments - Last post 11 minutes ago by ormax3
69 Comments - Last post 13 minutes ago by Kyrrelin
68 Comments - Last post 19 minutes ago by Mikurden
30 Comments - Last post 31 minutes ago by Ratz0
105 Comments - Last post 37 minutes ago by vigaristti
WTF?
I was actually going to spare my hate of origin for one day and pre-order it so I could get the free battlefield 3, but it looks like fate has set me on the right path again.
They ended the promotion after 2 DAYS when they stated the promotion would have lasted until March 5th.
Not only does Origin f**king suck, but now they're a bunch of liars with an unethical marketing program.
Way to go, EA. I hope their headquarters falls into a pit of lava or something.
Edit: Talked to a rep. THIS LINK IS BROKEN%20https%3A//help.ea.com/connect-with-us&x&visitor=5140711265018&msessionkey=6765616658148275202&sessionkey=H6765616658148275202-5456812164746446027K2609805)
Link seems to be broken now. I can't access my original support chat on their site, so I can't really fix it...
Here's what they basically said (some of the words may not be exact, but the meaning is the same. I've got a good memory so you can trust me, lol)
Aditya: Hi! Welcome to the EA support chat. Is there anything I can help you with today?
you: Hi. I wanted to talk to you about the Mass Effect 3 pre-order bonus with Battlefield 3. Why was it cancelled only after 2 days when it was supposed to last until March 5th?
Aditya: I'm sorry, but that offer is no longer available.
you: I know, but wasn't it supposed to last until March 5th? I was thinking about pre-ordering it today, but its no longer there...
Aditya: The offer is no longer available.
you: I know. You have said that twice now. WHY was it cancelled after only 2 days. It was stated on Origin that the offer would last until March 5th. What is your explanation for it?
Aditya: Our development team has decided that question is confidential and cannot be answered.
you: then you have just lost a sale and a costumer.
Aditya: APOLOGY
Aditya: We sincerely apologize for any inconvenience that has happened.
you: Well if that's all, then goodbye. (at this point I was about to leave, but I stuck around)
Aditya: Hi! Welcome to the EA support chat. Is there anything I can help you with today?
you: Would there be any chance of the offer being restored in the future?
Aditya: Yes it is possible, but it would have to be decided by our development team.
you: If I pre-ordered ME3 today, and if the promotion or another similar promotion was restored, would my pre-order be updated to include it?
Aditya: In that case no, you would have to purchase the title during the time period of the promotion.
you: Thank you, that's all. If the promotion is restored, I will consider pre-ordering. Thank you for your time.
Aditya: Your welcome!
you: Goodbye.
Aditya: Hi! Welcome to the EA support chat. Is there anything I can help you with today?
you: No, thank you. Goodbye.
Aditya: Goodbye!
"Your chat has ended"
Welp, that's it right there. Pretty much word for word. Sorry about the link.
Comment has been collapsed.