Why anyone cant enter to giveaway?
https://www.steamgifts.com/giveaway/xdOZL/100-artbook

1 month ago

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I can't because I'm missing the base game.

1 month ago
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People can't because Steamgifts can't see if someone owns the base game or not because the base game has Profile Features Limited just like you said in the title

1 month ago
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cause they're lucky

1 month ago
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View attached image.
1 month ago
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Steamgifts requires a person to own the base game before they can enter the DLC giveaway. Because your game is "profile features limited", it does not exist in the game list on our steam profile. Until your game is reaching "legitimacy" on Steam (secret formula of Steam store purchases and customer playtime of your game) nobody can win a DLC giveaway here.

Similarly, even if someone owns your game, Steamgifts will allow them to enter a giveaway for the game because it cannot detect that they own the game.

1 month ago
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And while he sent a ticket to support, i doubt they can't do much about it?

1 month ago
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Correct, there is nothing they can do about it. The game does not exist in anyone's library as far as SG is concerned because it is excluded from the Steam API. Same as over 9000 other games.

1 month ago
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No, we can't.

As stlpaul said SteamAPI does not report those games, so they are not added to users game list on SteamGifts. And SG does not know users own it:

  • users who own base game can still enter giveaways for it
  • it's not possible to enter in DLCs for such games

Even sole idea of manually adding games to user profiles makes me feel exhausted :P Just imagine how many trash games are added to Steam every day, and how many tickets about it we'd need to process.

Users who double check games they add to Steam can at least hide them here. So it's partial solution for re-rolls problem. We can't do anything about DLC, as it's not possible to manually adjust user owned games.

1 month ago
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The system is working as designed.

1 month ago
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1 month ago
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1 month ago
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