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Reroll waiting time?

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Xequte

One of my giveaways winner couldn't be contacted (hasn't answered to my e-mail and refused to accept my friend request on steam) so I asked for a reroll a week ago.How much does it take on average to be granted a reroll?

10 years ago

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4 Comments
CarlEric

5 years or so.

10 years ago
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UraniumFalconPunch

My shortest wait was a a couple of hours, my longest was 3 weeks. The 3 week one might've taken longer if I hadn't bumped my ticket.

10 years ago
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Xequte

Ok, thx for your answer :)

10 years ago
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Rinarin

Due to the large number of support tickets and reports we receive, we encourage users to be patient when waiting for help. It's not necessary to bump tickets, and if your ticket is pending, it's in the queue to be reviewed by a support member.

This was added to the guidelines a while ago due to people bumping their tickets often, thus taking them back to the start of the queue. Unless someone sees the ticket by accident after the bump, bumping a ticket only means it will be checked later.

10 years ago
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Closed 10 years ago by Rinarin.