Let me know if Steam can repay (in extreme cases such as Batman Arkham Knight) even if they exceeded the 14 days and 2 hours of play?

Why I would like to request a refund for Batman Arkham Knight saw that not announce anything and say nothing, and now the hype for this game is dead.

The product is broken and you can not do anything, I have 3.6 hours of play to resolve these issues and no one works, and with the refund to buy a serious game Metal Gear Solid The Phantom Pain.

Steam could repay? The product is completely broken.

9 years ago

Comment has been collapsed.

If by repay you mean refound, then yes... Even tho the game its broken theyre trying to fix it, but its up to you if you want to keep it... But in your case I dont think you get a refund, Steam's pilicies are very clear in that subject...

9 years ago
Permalink

Comment has been collapsed.

From what I've heard so far, they might still refund you even if you exceed the limits if they think your request is reasonable (which, of course, is subjective but still). With a game like Arkham Knight, I think there might be a chance that you get the refund.

But I have no personal experience with it, so it's just what I've gathered from reading about it here and there ;)

9 years ago
Permalink

Comment has been collapsed.

Just try and hope they will refund it, there's nothing to lose.

9 years ago
Permalink

Comment has been collapsed.

+1 give it a try.

9 years ago
Permalink

Comment has been collapsed.

wait untill its fixed

9 years ago
Permalink

Comment has been collapsed.

you can try and get a refund, the worst case scenario is that they deny it

9 years ago
Permalink

Comment has been collapsed.

I'm pretty sure they'll allow it.

9 years ago
Permalink

Comment has been collapsed.

I had refunded 2 games that exceeded 2 weeks and 2 hours rule, and the reason was because it got better discount, try if you want, but I can't guarantee it. And anyway if you do it a lot less likely they will refund it for you.

9 years ago
Permalink

Comment has been collapsed.

They have announced stuff for it, after they took it down for fixing.

9 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.