https://www.steamgifts.com/giveaway/okIxG/chivalry-medieval-warfare

The game I was supposed to receive was "Chivalry: Medieval Warfare", but instead I got "Overcast - Walden and The Werewolf"
Any suggestion on what to do since I tried adding him on steam but he's not accepting.

EDIT: He got suspended permanently, I guess he was a scammer.

6 years ago*

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Attempt to contact, 7 days go by no resolution, mark not received =/

6 years ago
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Leave a message in the giveaway that you've received the incorrect game.
Do NOT mark it as received, since you received the wrong game.

If the creator doesn't rectify the situation, mark the giveaway as Not Received.

6 years ago
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The user is permanently suspended. I doubt they are going to care about giving you the correct game now.

6 years ago
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Some people ignore friends request on Steam, and you can't send a message on Steam without being friends, so try posting directly in the giveaway, it will flag him next time he's on SG.

It could simply be a case of copy/pasting the wrong key when he created his giveaway. His reaction could be to give you the correct key, or ask your permission to delete the giveaway (the mods will accept to delete a ended giveaway only if the winner also accepts).

If you continue to be ignored after 7 days, then mark the giveaway as Not received. DO NOT mark as received unless you get the game. SG checks your Steam account to make sure you activated any games you've won. If you marked at received without actually having received and activated the exact same game version that was given away, you'll get a black mark on your account (some sgtools giveaway check for these) AND you're account will be suspended for a set amount of time.

6 years ago
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last year i gib a small game Goblin and Coins but just insert incorrect with dragon ball xenoverse 2. then i update with correct one ( winner gift me back one game worth same value with dragonball xenoverse 2. now he is on my WL) hope your gifter will contact back. another channel is comment on his giveway to notified the guy.

6 years ago
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  1. If you don't receive the exact item listed in the giveaway (or the exact item plus additional bonus content), then you mark Not Received. Whether you receive bonus content or not is irrelevant to the marking of Received, as that is based purely on matching to the item listed.
  2. Leave a comment in the giveaway informing the GA creator of the issue. If you want, you can indicate you're willing to agree to a deletion in that comment; this will allow the GA creator to have staff delete the giveaway, as winner permission is required to do such. Otherwise, you can just leave the giveaway marked as Not Received permanently, or until the GA creator offers to provide the listed game.
  3. Once the seven days have passed, or if the GA creator has indicated in their description that they're agreeable to it, you can attempt to contact the GA creator outside of SG. Outside of those circumstances, however, you typically should not attempt to contact the GA creator outside of SG (or pester them about the giveaway through any medium, outside of reporting issues with activation), as it's largely considered quite rude to do such and may get you blocked by GA creators who are not yet aware why you're adding them.
  4. If the GA creator is permanently suspended, you should still leave a comment in the giveaway explaining the situation. However, so long as you're accurately reporting whether you have or have not received the content, the status of the giveaway has no bearing on you. Unfortunately, you'll presumably still have to wait until the 7 day duration is up to actually mark the giveaway as Not Received, but once you've done that, you can freely start once again entering giveaways for the game in question.
6 years ago
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6 years ago
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bad idea

  • permanent suspension is not the same as ban. Winner should just mark as not recieved after 7 days and don't touch this key
  • If winner make giveaway with Overcast - Walden and The Werewolf he won't get level 1 cause this is free game
6 years ago
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6 years ago
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What do you mean what they do? The user is suspended. Should they suspend him harder? :)

6 years ago
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I think he means the key not received by winners because he is obviously not going to care about it anymore

6 years ago
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If the creator is suspended he still can deliver the games. If creator doesnt. The winner can just mark not received. Mods cant make the creator deliver the game even if he wasnt already suspended.

6 years ago
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Yes he can but the question here is will he?

6 years ago
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No, the question was what mods will do about it :)

6 years ago
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👍 got it :)

6 years ago
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6 years ago
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6 years ago
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Thought you missed it because you wrote again. To make my answer clearer: Nothing.

6 years ago
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6 years ago
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are you sure thats the game you got?
Double check your licenses page on your steam account, for the name of the game.

6 years ago
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User advertising shady Russian store and he ended up being a scammer? What a shock!

6 years ago
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Closed 6 years ago by Scodz.