Contact their support and they can help you fix it. Otherwise, cancel your payment/chargeback.
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Hopefully; already sent in a ticket seconds after I got the e-mail confirmation with the full price amount. There are no indication when confirm final order; said final price was $6.00 and bam, got hit with $30 in e-mail and on card.
Just a pain in the ass to dispute charges; rather just get my XCOM:EW for $6. :P
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Did you do everything properly? I've had the odd gripe with GMG, but I've never had a problem with vouchers.
There's a box for you to put your code in, then when you hit continue (green button) it should apply the discount at that stage. Was it there then? That's before you confirm your payment details.
Bought a few cheap items in the halloween sale earlier, and the store did seem a bit glitchy. I got two different errors. Wondering if it might actually be related. First time I got a message when checking out through Paypal saying the item cannot be sold to the person at the address listed (my home address). Second one said asked me to check my card details. Also had a problem logging into Playfire, their sister site.
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Well, luckily support over at GreenmanGaming was able to help me out. I didn't get the difference credited back to my credit card, but they did credit my GMG account with the difference. Thanks to Marcin for that.
The good thing for everyone else is:
XCOM: Enemy Within - $30.00 CV; make sure to check out the Halloween giveaway thread for more.
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So, was interested in the XCOM dealie; got the 80% off vouchers for XCOM: Enemy Within but once I finished the order, got charged full price instead of the discounted price of $6.
So, caveat emptor to any other potential buyers since the vouchers expire October 31st.
There'd be a giveaway here but don't feel like paying $60 to be ripped off by GMG again.
edit: Scroll down for the TLDR.
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