I have money on my steamwallet and im trying to buy games with it

but then i get a error that translated would be something like:

"It seems that an error ocurred on the initalization or actualization of the transaction. Please, wait a while and try again later or contact support to get assistence"

(Parece ter ocorrido um erro na inicialização ou atualização da tua transação. Por favor, aguarda um pouco e tenta de novo ou contacta o suporte para obteres assistência.)

error

Anyone know whats up? It have been like this for 3 days now
(i dont need replies with contact suport and its not working, coz that more then obvious)

UPDATE
Support replied they are investigating it and working on it, and that i could use the big picture mode to buy normally (and it worked btw)

9 years ago*

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Have you been trying to buy a bunch of the same game?

9 years ago
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got 3 of each sometimes, but thats all

9 years ago
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I dunno, I think steam blocks transactions sometimes if you buy a bunch of games in a row. I don't know much about it though, hopefully someone else on the forum can provide more info

9 years ago
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k thanks

9 years ago
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I would imagine this is automatic and is to prevent people from 1.) overloading the POS system, 2.) to prevent extra purchase in rapid order, and 3.) to cut back on any potential revenue loss on price errors.

9 years ago
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but this case doesnt fit any of the 3 :/

9 years ago
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I had the same error message popping out 2 days ago.. took about 3 hours before I was able to make a purchase but it was working fine afterwards. Nothing I did to fix it, not that I didn't try everything, it was server side..

9 years ago
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I had it happened so I waited. Waited a few days and it went ok finally.

9 years ago*
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Just create support ticket. Had same problem yesterday - waiting for a couple of hours, changing language, clearing cache... nothing helped. Created support ticket and here we go everything works fine.

Steam claims that it may happen if you close browser window when transaction is still in progress, but I guess it can be some glitch in their payment security.

So just ask support to help: https://support.steampowered.com

9 years ago*
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already did, but they usually take 1-2 weeks to reply with a automatic canned reply, and then you reply and wait 1-2 weeks for another BS answer :/

thanks anyway

9 years ago
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What were you doing right before this happened?

9 years ago
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nothing unusual really

9 years ago
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Only thing I know is this: But this is a community market not wallet :D but i had the same problem yesterday! when I tryed to buy Volgarr the viking with my wallet

"Early this morning, a problem with our currency exchange rate data allowed users who use Indonesian Rupiahs in their Steam wallet to make purchases on the Community Market at heavily discounted prices. We have reverted as many of these purchases as possible. Steam Trading and the Community Market were both disabled while this rollback process was occurring, but are now enabled once again.
A relatively small set of users have one or more transactions where the item was restored back to the seller, but the wallet funds have not yet been returned to the buyer. We are still working to resolve this issue and appreciate your patience while we sort everything out.
Users using codes to add Indonesian Rupiahs to their Steam Wallets may have noticed that the wrong amount was added. These credits will be fixed later today."

9 years ago
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Im on EU2 region, so this may not be the case, and i didnt add any money to my steamwallet, im just selling stuff on the market for it...

Thanks anyway ;)

9 years ago
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I don't understand why imgur started resizing all images ppl upload there, very annoying.

This error may happen if you tried to buy something and then during the payment quit the page, or maybe Steam servers were down when you tried to buy something and the payment didn't go successful, and then this happens, but even if that it should resolve by itself just in some hours, normally this are temporarily problems, but I had one issue lately about a group invite notification that simply was staying there even if I joined the group or ignored it, it resolved it self in like 3-5 days,

9 years ago*
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maybe they are trying to spare data by re-scalling down the image, cant blame them

yeah maybe that happened, yet its still not fixed :/

thanks

9 years ago
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last bump before closing

8 years ago
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I am having the same problem can't buy game from Steam store but i can buy from market

8 years ago
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try buying in big picture mode

8 years ago
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