Steam - Payment - IDEAL (from NL)

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hello everyone,

I just tried adding a few funds to my wallet thru my usual payment method IDEAL, and now steam suddenly wishes to know all about me.
they like to know, full name and where i live. Seeing as i have nothing to hide, i entered the requested data, but still steam keeps telling me they miss data, so i am stuck on this screen....

They ask me for a phone number with area code, but have no field marked as "phone number with area code"

https://i.imgur.com/iPQGu56.png

anyone have any clue if there is a workaround, or an easy fix to get past this new information collecting page ?

5 years ago

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6 Comments

Lugum

I am from the Netherlands and also got issues the last few days, i even got some wallet normally it would deduct and then i pay the rest with ideal |(which now asks info) or i pay the rest with PayPal, but sometimes it just even throws me back to the store page, think something wrong on their side. Sometimes it works on another browser or client, try their support (for what that's worth).

Could Always add PayPal money with ideal and try paying with that.

5 years ago

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mrGreen82

would have been possible if not for my credit card being linked to paypal..... and i am a itsy pitsy behind on payments... adding funds right now to paypal,, and they get pulled onto my cc debt....

5 years ago

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UltraMaster

I don't see the phone number field in your screenshot. I don't know if it will work as I cannot verify it. But try picking VISA from the dropdown and entering the phone number then switching back to IDEAL and trying again.

5 years ago

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mrGreen82

wow, this solved it :)

5 years ago

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UltraMaster

Cool.

5 years ago

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