It really depends on support. I got NFS Shift 1 on Origin and in-game it told me my key is already in use. So I contacted EA Czech support and after I confirmed that I was really login in with the same account it is purchased, guy from support gave me new code.
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If rebooting and support doesn't fix it or give you a refund, your only option left is a chargeback. Make sure support knows that.
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I think I had a problem with that too. Are you copy-pasting teh code in? I recall I was doing something dumb which wouldnt allow me to register it.
Are you logged into your EA account inside of BFBF2? You then have to re-enter the key inside the game. Or something like that...
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I remember when EA stood for something more than that, back when they were Electronic Arts
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I'm sure that sites like Rock Paper Shotgun would love to hear about people paying EA for games then not providing them. EA however will not like it.
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^^^ This. Sometimes it works to bleed on them, but you have to do it with style and not lose your cool.
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C'mon. Be a smart buyer. Take a screenshot of your receipt or whatnot. Try anything if there's still something you haven't done already.
And if you still fail, there's another "smart" way to be a smart buyer. *smirk
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I have the game activated on Origin(!!!) and the same key that Origin shows me, is invalid ingame x_x. But since it's EA and I got it for free, I don't care anymore.
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if u bought it with your real money and the key is not working and they refuse to change it then charge back after all you payed for nothing and they refused to fix the mistake that is clearly on their side
if u got it from a trade then well maybe you got scammed
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Showed them the receipt, refund! =D There's no justice in this.... >={
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I bought Battlefield Bad Company 2 Vietnam on Origin, input the code, invalid key. Hmmmmm... enter the key in-game, "Your key seems to be invalid, in that case YOU CAN BUY A NEW ONE ON ORIGIN." Chatted with the live support, they claimed that my key was false... T.T
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