I am currently facing an issue and was wondering if there are any experienced windows users out there to help me out.

I was watching a HD movie today when it just got stuck. I was using VLC and I didn't think much of it; I reckoned some problem in the Blu-ray disc like a scratch or whatever. I closed the program, then realized that my computers battery management program stopped responding. I tried to end it with the task manager and saw vlc was still running so I terminated the process. No response, process kept going. Then the whole computer stopped responding (though I could use the mouse, nothing was running or starting when I clicked them).

I did a hard reset, then thinking that something I installed recently (most recent was iTunes) was responsible, I restored to a previous restore point. After completion, it went to check disk but my laptop's battery died halfway. When I came home I opened it and since the restore was already completed before it just went through the check disc process again.

I finally opened up Windows to find that my 1TB hard drive is now full with 258 MB of space left... I had 650 GB of space before all this and I cannot find where/what the extra space is being hogged up at.

I have been trying to recover the lost space with no success... deleted all restore points now, did disc cleanup, still nothing...

I tried a program called "treesize" to see what is hogging up the space and weirdly, it shows that only 450 GB is being used, while windows insists 908 GB is used and 4 GB is free (after all the clean ups and all).

Any advice on how to recover the missing (lost?) space?

I would appreciate your constructive thoughts and comments on how to resolve this issue.

Just as a side note: I do not want to reformat my HDD or do a clean Windows 7 install, so I do not want any tutorials or comments about this; I know those options are available and I would prefer not to go through the hassle of it all but if push comes to shove, this is what I will do and I know how to do it.

Update 1: I used windirstat and this is what I got. somehow, my HDD capacity seems to have halved?!

windirstat results

Update 2: When I went to disk management, I was prompted to initiate a disc! :S It is part of the current HDD?! I have no new discs installed?!

Update 3: WinDirStat shows 450GB of space being taken up by "Unknown" and this seems to be where all my space has gone.... can't for the life of me figure out how o access it though


TLDR:

I restored my computer and halfway through check disc, laptop powered off. Now windows says that the HDD is full but other space management programs say that the drive has lots of space. How do I recover the space, without having to fresh install my OS or reformatting the drive?

11 years ago*

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Use something like this : http://www.01net.com/telecharger/windows/Utilitaire/systeme/fiches/104443.html

or win dir tree, or space sniffer

maybe it's in your system files ( windows cache, system volume info… ). You may try CCleaner also.

11 years ago
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which one of the 4 u mentioned do u recommend based on personal experience

11 years ago
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As weird as it might sound. Erase all your temp files using CCleaner and then defrag your HDD using Defraggler or some sort of defrag tool. I had this bug on my previous windows installation and the defrag gave me the reserved space back.

11 years ago
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cheers! will try this now.

11 years ago
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didn't cut it :( still space lost.

11 years ago
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Try to manually remove temp files(local folder)

11 years ago
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Damn, sorry dude. But it was worth a try. :<

11 years ago
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Corrupted NTFS entry is the most likely culprit. From the start menu hit run and type cmd. That will get you a command prompt. The type chkdsk c: /B and hit enter. It should tell you it will need to reboot and then it will run a full scan and repair of EVERYTHING on the drive. Do note that it can take several hours but it should fix the problem assuming you don't have a drive that is physically damaged.

11 years ago
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will try this if defragging doesn't work...

whats the :/B at the end do?

11 years ago
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Forces a recheck of all blocks on the drive including the ones marked as bad as well as implying every other repair option chkdsk has. It takes the longest out of all the options it has but it will go through absolutely everything on the drive checking for both normal file errors and physically damaged areas of the drive.

11 years ago
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trying it now

11 years ago
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Deleted

This comment was deleted 3 years ago.

11 years ago
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just finished scanning. sorry no go though. still same issue. infact I had 1 GB before the check disk, now have 3 MB

11 years ago
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Have u tried removing shadow copies? U right click on the disk in explorer and choose properties and its somewhere there.

11 years ago
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how do I figure out what are the shadow copies? Shadow copies of what?

11 years ago
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Shadow copies are like snapshots of your computer that get automatically backed up to your hard drive, so that if something terrible were to happen to your windows install you can restore from a shadow copy and your computer will be exactly as it was when the shadow copy was made. I think the default setting is to create one every two weeks, but seeing as it's a snapshot of your whole install they can take up space, especially if your computer isnt set to automatically delete the oldest one each time a new one is made. You can find and delete your shadow copies (on win7 anyway, not entirely sure about other OS') by going:

Computer > right click drive windows is installed on > Properties > General tab > Disk Cleanup > More Options

Then on that page there should be 'System Restore and Shadow Copies' there it'll have an option to delete all but the most recent shadow copy.

11 years ago
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yeah I already did this :(

Issue is, windows inssits I ahve no space left whereas all other programs see the space utilization accurately and say I am using 450GB of 1TB

11 years ago
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run cmd.exe as admin, type sfc /scannow, hit enter, if that doesn't work then you need to format/get a new hard drive

11 years ago
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define "if it doesn't work"? you mean if it doesn't scan or if it doesn't fix it.

11 years ago
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says it verified successfully and no issues were found (can't remember the exact wording)

11 years ago
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if you still have a problem then you need to format or possibly get a new hard drive

11 years ago
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If nothing is resolved by tomorrow when I get home from work. I will ask one of the techs where I work to see what he would recommend doing. If the data is important enough, I would pay for the shipping both ways and have a tech at my work get all the data off for you.

11 years ago
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well the HDD isn't dead I can just copy the stuff I need off to a 2 TB HDD I have lying around. I just wamt to resolve the issue of windows saying my disc is full when it is not. thanks for the offer though.

I would however love to hear what they have to say :)

11 years ago
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Maybe some hidden C:\found.000 kind of folder due to chkdsk. I'm not sure but I saw them mentioned in chkdsk result sometime and see it when I boot in Linux.

11 years ago
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couldn't find of these :(

11 years ago
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You have show hidden files option on?

11 years ago
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aye. lots of files with weird names and such but none that are called "found.000"

11 years ago
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They do not to be called like that. You should try to sort everything by date and try to find what files were creat/modified when this happened.

11 years ago
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S.M.A.R.T. is all OK of course ?

CrystalDiskInfo

11 years ago
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Try going to the recovery console and typing FixMBR

11 years ago
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how do I get to the recovery console?

11 years ago
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Using the install disk of your OS if I am correct. Since you already know about how to format yourself, I think this wouldn't be too hard to find for you. :)

11 years ago
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Go to disk management.

Right click w/e partition is your OS partition.

Extend volume.

kdone.

11 years ago
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Dat dog lol.

11 years ago
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11 years ago
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have you scanned your disk? few years ago i was having virus which was making my disk space a lot smaller than in reality,
u can use free software like avast, malwarebytes anti-malware and spybot search and destroy

11 years ago
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yeap. scanned already. I use avast.

11 years ago
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11 years ago
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thanks!

11 years ago
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Did you have an AV before this happened?

11 years ago
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yes

11 years ago
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What AV is it?

11 years ago
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Avast

11 years ago
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WinDirStat is a fantastic little program that lets you visualize your HDD space :) I use it all the time.

11 years ago
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yes but it hasn't helped me as I cannot determine what is hogging up all my space

11 years ago
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What about the "C:/Users/username/AppData/Local/Temp" folder? Maybe disk cleanup left some stuff there...like everything

11 years ago
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cleaned up... no go

11 years ago
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Did you try a HDD management software like HD Sentinel?

11 years ago
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I did not try this, no

11 years ago
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So,you only had 1 partition with 1TB on it?

11 years ago
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Hit the start button and type Windows Disk Management. You may be able to enlarge the partition to use the full disk space, or repair the likely damaged partition.

You should have reinstalled as soon as you lost power during partition creation. I suggest backing everything up right now and reinstalling. Currently, you risk losing data that is written to the drive.

11 years ago
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Funny thing i had a similiar issue like this last week, i installed quite alot of games on steam, i had 100GB left out of 1 TB, when in reality i should have more. The size kept dropping, by the time i got 60GB i thought "Maybe i should delete a random game on my library after giving it a shot." So i did that with red orchestra 2 multiplayer edition, i was lagging extremelly bad on my first match with 32 players and was being spawn kill non stop in a king of the hill match or w/e (more of a reason to remove the game tbh).

So i removed it and checked my HDD and it went up by 200GB, it's now sitting at 260GB free space.

I tried software to defrag, clearing cache files and temp files, tried some other stuff, it doesn't seem to work. My guess is that you should make a backup of the software you have and wipe it clean then copy paste back. Or try copying the heavy software one by one untill you catch the troublemaker.

I had a similiar issue with FEAR 2 3 years ago, the game was occupying 6 times more room than it should on my old laptop, when i removed it, the space was randomly increased by alot.

11 years ago
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For Red Orchestra 2, it sounds like it's caching files. My theory is that the game installed its files in a compressed archive, and decompresses only what it needs, as it needs it. These decompressed, 'cached' files, are then left in their decompressed state for future speedier access. This would slowly cause the game to use more and more hard drive space.

A possible explanation for the 'killing spree' lag is that RE2's netcode could be poorly optimized, using far more bandwidth than necessary for similar games. Find out what your maximum upload speed is. Run a bandwidth monitor when playing 32 player RE2 and compare that to your maximum.

11 years ago
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It told you that you need to initiate a disk? Sounds like the partition is damaged beyond Disk Management's ability to recognize a valid partition. Make a backup of your important data, and repartition your HDD. Then reinstall Windows 7.

At this point, saying that you want to fix the problem but you don't want to repartition/reformat/reinstall is like saying that you want your appendix removed but don't want any surgery, or that you want to drive across the country but want to do it on foot.

Consider making a backup image of the drive once you finish your OS reinstall and installation of all desired programs. It is best to do this from a desktop pc with the backup being saved to a large external drive. For the actual imaging program, I like DriveImage XML. I make a weekly backup of my desktop hard drive to a 1 terabyte usb drive. It's a fast 250GB drive, while I have an internal 1TB drive for data. The backup drive is large enough to hold two rotating backups, so if I lose power during a backup and ruin both the new backup and the current OS installation, I still have my backup from the previous week to restore. If I were only working with a single backup, I would be without a usable backup until each new backup completed.

11 years ago
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Use GParted. Start from the bootable disk and confirm what the available disks say there. You might be able to repair your partition. Of course, always best to backup important data before trying repairs etc.

11 years ago
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This progrom I always use when I want to exclude windows looking at certain harddrives faulty, ur usb thumb driver for that matter.

11 years ago
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Sounds like a faulty Windows or maybe some kind of virus. You need to format your HDD and install Windows again. And I suggest making 2 partitions for your hard drive - one just for windows and other one for everything else. If your Windows will break atleast you won't lose other data!

11 years ago
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I would rescan your system for viruses... Use multiple scan tools not just Avast (try Malwarebytes, spybot search and destroy, and even Microsoft security essentials. Also use R-Kill before scanning (can be found on bleepingcomputer.com) You can also get boot disks from AVG, Kaspersky, Avira, Panda and others that will scan your drive without loading Windows (viruses can't protect themselves if they are not loaded). It seams that every virus scan picks up something different so relying on a single scan is not always the best idea. If you know what make your hard drive is, the manufacturer will normally have testing software available in many cases the programs provided by the HDD manufacturer are better than a simple chkdsk /r or /f (seagate and western digital also provide disk cloning and backup tools).

11 years ago
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Closed 11 years ago by h4r5h4v3ng3r.