How long does it take for steam support to answer? (giveaway)

1 month to receive an auto copy pasted msg

I think it kinda depends on what you ask them about, but yeah they may take quite some time to respond

It depends, sometimes a day sometimes a month. It usually takes longer during the sales. Plus your first response you get will be a cookie cutter response which usually isn't helpful. The response after that usually is though

It took 15 days for me

How longs a piece of string

Considering refunds are a new thing, the amount of tickets will probably double because of that. Also I put up a ticket a week ago and just closed it because my problem was a week long thing that I needed resolved immediately and they didn't even get to it by then.

Eitherway, it's Valve, their support is awful, they don't hire thousands of people for customer support and the people that they do have will have a shitton of stuff to get through. It can't really be helped and by the time they deal with your problem it'll probably no longer be relevant.

Thank you all for your responses, i'll let the thread open till the giveaway ends.