You have more than 7 days to redeem it, the guy that did the giveaway has 7 days to give it to you, meanwhile dont mark it as recieved...
No idea about the key redeeming problem sorry...
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Technically, the game should be activated on the winner's account within 7 days, but as long as the giveaway creator is aware of the situation and both parties are ready to wait until Steam support answers then there's no problem on that side.
Now... that key activation issue is really weird.
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There was thread the other day where someone from Syria had tons of steam wallet he couldn't use. Maybe theres some odd legal stuff going on?
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Syria is currently under international sanctions, this is something that has happened recently and simply put; you won't be able to purchase goods or services from most western companies.
-edit-
link to the thread by another Syrian resident gonsi mentioned
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no no no I can and I've been purchasing from the store and redeeming keys perfectly , just happened 2 days ago like I said
my Syrian friends didn't have the problem so far so it's just me .
it's true the international sanction but that goes to store transaction not retail keys as far as I'm concerned and that's what's freaking me out
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good lord, your country is being ripped apart by some freaking terroroists that like to chop off other people's heads and you worry about some steam keys that you cannot redeem.
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There are several terrible things happening in different parts of the world. It's not always an option for you to stop it from happening or to get away so sometimes you need to take your mind off it in other ways. You don't know his situation so I don't think it should be up to you what he worries about.
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Well said.
It's precisely BECAUSE his country is in turmoil that he needs an outlet, a little bit of joy to keep going each day. Cut him some slack. He's not sounding entitled, just worried that one of the bright spots of escapism to him is now possibly closed.
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Every day crime, violence, murder, and many other terrible things keep happening in every corner of the world and in every country, even the U.S. or wherever you are from is no exception, and yet here you are, with us :)
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Don't be freaking out, support will certainly be able to help you out once you manage to get a hold of them.
As far as your problem with redeeming the key, it would be wise to contact the person you won the game from and explain the situation and reassure them that you'll activate the key so he wouldn't ask for a re-roll if a week passes until you're able to activate the key.
The rule concerning winning and marking as received is as follows:
Winners should correctly mark their gift as received or not received within one week of the giveaway closing. This feedback should be kept up-to-date if the status of the gift changes.
Basically meaning- you have a week to mark the status of the gift and should mark it as received when you're sure you've received your game (in your case it's a key, in someone else's might be a gift), and you can't know if you've got the right game if it's a key without redeeming it so in your case, according to the rules, as you can't check if it's the game you've entered the giveaway for, you're not supposed to mark it as received.
This (the part about keeping the status up to date) also concerns, if I'm not mistaken, having stuff revoked but that's not the current topic so...
;)
Please keep in mind that I am by no means implying that the creator didn't send you the right key and that I'm in no way questioning anyone's honesty. I'm just saying that, due to the situation you can't be 100% sure and it would be breaking the rules to mark it as received.
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I did get a hold of the creator of the giveaway and we agreed to wait for steam support response , plus he assured me that the key is valid and not regional restrict or anything .
but the case is with all the retail keys , I haven't even entered any giveaway here becuase It will give me the same "not available in my country"
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He can assure you all he wants, the fact is, if you mark it as received and have not activated it you're technically breaking the rules.
Again, I'm sure he isn't lying and that there's nothing wrong with the key, but we're talking about rules here, not trust.
It's great that you've contacted him so soon, I'm sure he feels better knowing what's going on instead of wondering why the key isn't marked as received and you've been online and able to mark it :)
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Ok, I gotta know... You are talking about 50+, the OP is talking about hundreds of keys.... What the heck?! xD
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Right?! Right?! I knew it.
It's Student and you know if he's involved it's gotta be shady... xD
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He's an addict too.
Which means...
It must be drugs.
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I was hoping you'd say it so I wouldn't have to... :D
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It's just a disguise! You want us all to think you're an "innocent poor student" but in fact you are a criminal mastermind softening us up for your dirty business with the love of Barbie. How dare you?!?!?! O.o
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Hmm, would a bankruptcy court consider unused CD keys assets if they came from a site that does not prohibit transfers...
Edit: I think sales would have to be allowed to establish value.
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Yeah, never trust an addict. Who knows what they'll do to a fix. I expect Student123 to be selling kidneys to buy more games to giveaway by this time next year.
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Good plan, going cold turkey it a great way to break your addiction. If that dosen't work you can try to wean yourself off giveaways using lesser giveaways sights like steamcompanion or indiegalla
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So that's why he's taking a break from SG!!
He's gonna have to recover from selling his kidney!
Finally, the truth has come out!
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Oh just stop it, like Tumalu said, we all know it's drug money keys
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We all know of your addiction. We just want to help you. We love you. Come on man, admitting that you have a problem is the first step toward recovery <3
xD
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Don't make me go copy/paste you giveaway page... xD
As for being a drug cartel kingpin, the truth has come to light so there's no use hiding it any more...
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Well, OP says hundres of keys in the past. Nothing special there.
50 is quite a lot, but I've got my hands on multiple bundles in the same day before and that can generate quite a lot of keys. If someone files them and doesn't activate them right away, he can build up quite the list.
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How much is Student paying you to cover up his filthy affairs? Admit it now and the gods of SG might take mercy on you...
XD
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I'm currently under NDA and can't reveal this information. :P
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How much is Student paying you to cover up his filthy affairs? Admit it now and the gods of SG might take mercy on you...
I'm currently under NDA and can't reveal this information. :P
Yeah, Zomby is telling the truth... NOW! xD
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guys !! still can't redeem any keys at all .. isit a client problem or Valve is messing with me
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Same problem here, its been 2 week already alot of people cant redeem retail bought keys, Only way to buy steam games is to buy directly from steam store as gifts.
Btw i am from Homs Too :)
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whenever I try to redeem any key it keeps saying "sorry but the following items are not available for purchase in this country" even if the key was used or for game I already own .
this is new happened 2 days ago before that I redeemed hundreds of keys .
and no the key is not regional locked or there's a problem in Syria regarding this matter .
can someone tell me what's wrong ? I already contacted steam support and waiting ... I need this resolved soon because I won a giveaway here and have 7 days to redeem it
help guys
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