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Support?

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DDW111

Hey, around 2 Weeks ago i started 2 Giveaway´s. The first went nice with a fast feedback. The Second ended with a Key thats gone and a SUPPORT that isnt answering since a week... Am i alone with this Problem about the Support? Damn, i only want my Contributor status..

11 years ago*

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13 Comments
Member

Depends on the ticket queue.
Sometimes it takes an hour, sometimes 2 weeks.

Just be patient, they'll get to you eventually.

11 years ago
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Devil231

you're not alone bro..i'm with you

11 years ago
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ZiNNED

Same here man. Filed a ticket 5 days ago, no response yet. Same kind of issue as well, no feedback from a winner.

11 years ago
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Fabien79th

There has been a lot more giveaways lately than usual, resulting I suppose in a bazillion support tickets. Just be patient ;)

11 years ago
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thegodoftitsandwine

You probably won't get that CV. If the winner has the key then you can't get a reroll.

11 years ago
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Mew2

Patience. SUPPORT are unpaid volunteers and humans.

11 years ago
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Galindo

Support are unpaid!?
How does a site with so much traffic and that even if indirectly so much Money involved can't pay for staff?
I woudn't mind more non agressive ads if that was the case.

11 years ago
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Mew2

From what I've heard (can be totally off), the revenue from ads doesn't even cover the operation of the site.

11 years ago
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BronzePage

cg covers all of the money deal, if he has leftover cash from the ads he makes giveaways. (And he's made a lot of giveaways.)

All of the support are basically volunteers and some even friends of cg.

(EDIT: I could be wrong about the first part, it's just something I read.)

11 years ago
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Mew2

Plus supposedly cg gets discounts when getting the games.

11 years ago
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Galindo

Don't get me wrong I'm not assuming neither greed nor incompetente from cg's part but if that's so I'm baffled that a site that in a month I've spent so much for(The Money were spent ON other sites though) can barely make ends meet. I'd pay a monthly fee to have some silly private tag Just to keep the site running and staff paid.

11 years ago
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Martin1592

I have a 1 month old ticket opened, just be patient :P

11 years ago
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Bassnium

I don't get how people's tickets take so long. I think the longest from opening to being answered was maybe 4 hours?

11 years ago
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Closed 11 years ago by DDW111.