I was trying through the client, not the website. Somebody told me to scroll down on the page that shows the differences between the regular and deluxe editions, and click the "get it free" button at the bottom of the chart, instead of the one at the top. That worked for me.
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Was same for me. Then I entered the link again and it worked.
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for me it did the same at first but then when i checked the Library i found the full game added
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Try logging in on the browser and getting it from there.
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They've given me Sims 2, 3, and now 4. Oddly the only one I ever played growing up was the original. Wonder if anyone else still plays it.
EDIT: My bad, I think I may have redeemed a Sims 3 key from the now-ancient Humble Origin bundle. False alarm, nothing to see here, as you were, etc.
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I actually just picked up the Gamecube version to throw into a Wii. Since it's the only one in the series I ever played really, it doesn't necessarily feel outdated to me, just like Roller Coaster Tycoon 1 or Diablo 1. Guess I just never liked sequels back then.
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Oh very nice of them ! Thanks a lot for this info !
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Oh nice, they even send a Steam key later in the mail!
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Thanks for the head's up! Could you please put [Origin] in the subject line to convey that to readers scanning the forums?
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using incognito mode in the browser and adding it to order and signing in again was able to get me past the unable to purchase, only gift, bug.
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https://www.origin.com/store/the-sims/the-sims-4/offer-selection
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