I made a giveaway for a game I have in humble bundle, redeemed key and pasted on the site, now the winner says it is not the same game.

Check here:
https://www.steamgifts.com/giveaway/Pkz9Q/dreadlands

the game/package they got is Memphis for beta testing, but according to streamdb it is a bundle that activates dreadlands.

What can we do?

2 years ago

Comment has been collapsed.

  1. File a support ticket in HB about this beta key.
  2. Or the winner marks this GA as not received and you lose some CV.
2 years ago
Permalink

Comment has been collapsed.

Was this from the Humble Yogscast Jingle Jam 2019?
https://www.steamgifts.com/discussion/R9fdp/humble-bundle-yogscast-jingle-jam-2019-all-games-revealed
Mentions there and other places that it was just the beta

2 years ago
Permalink

Comment has been collapsed.

There's this discussion on steam. So if that's the bundle you got it from, it llooks like you won't get the game. You can either try getting the game in some other way or ask the winner if they're ok with deleting the giveaway.

2 years ago
Permalink

Comment has been collapsed.

Looks like there are 2 packages called Memphis for Beta Testing. The one with the id 352000 indeed (should) activate Dreadlands, but the the one with the id 224253 activates Dreadlands Beta.

So the key very likely only activated the Dreadlands Beta, which would match the description from the corresponding Bundle thread that notes that the Dreadlands key only activates a Beta.

2 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 11 months ago.

2 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.