Bought a Saints row IV + some dlc with it from kinguin its been 2 days and i got key used it but aint saints row idk what is the key and write ticket to support about that no reply still anyone had simular issue or know what to do?

3 years ago

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Grey store ¯\_(ツ)_/¯

3 years ago
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+1

3 years ago
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Not an official store. Don't buy from them. You are supporting bad guys there.
As for the situation - wait for support. All you can do.

3 years ago
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Well never had problems before bought few more it all worked fine looks like nothing else i could do.

3 years ago
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Well never had problems before...

...until you've had.

3 years ago
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Exactly what i was thinking :D

3 years ago
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ahahahha well hopefully support will fix it that guy i bought it from has 19.000+ positive and 0 negative reviews :/

3 years ago
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"Congratulations, you're the first negative-review customer! You won iPhone!",
but without any sarcasm - buying in grey market is always a little gamble, most of the times everything will be fine, but then BANG, your game got revoked or you got duplicate. I hope support will solve your problem :)
Ps Saints Row is amazing game, good choice!

3 years ago
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ahahhaha oh god im lucky winner then :D Yeah gamble but worth a shot and till now didnt had any problems with revorking or this,well there its first time for everything :D
And yeah thanks i played trd one liked it so much second one i try but optimization its bad :(

3 years ago
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3 years ago
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aint big money rather buy 2 for that price on steam u cant get one and one of 2 has to work :P

3 years ago
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yoink

3 years ago
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too bad for you.

3 years ago
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Support helps (better than scammy g2a) and you get the money as wallet back.
Try to avoid these shady stores. :D

3 years ago
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Yeah hoping i will get answere talked just now with a friend he had 2 issues with kinguin as well but as he said he got other key every time or money back..
Yeah i never bought from g2a heard bad story's about it so im holding back have like 2,3 what i trust and use them and mostly they are cheapest :)

3 years ago
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Yepp, they gave always other key or money back.
I bought just 2-3x and one time it revoke, an old key. Was cheap. And maybe stolen.
So I stopped to buy there.
And the cherry on the pie.
The support wrote: yeah, go to you local police and we help if you filed a complaint with the police. Brilliant...bastards.
I hope so they going down with this shady store.
I mean you can scam on ebay as well, but this system on g2a or other shady stores sucks so much!
And bundle split or any other way is mostly cheaper and now high fees. + payment source fees.

3 years ago
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Just stay away from g2a :) use allkeyshop for best discount and prices and mostly eneba or kinguing cd keys are lowest ones with prices and they are truslty at least i never had problem till now :)

3 years ago
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cd keys or eneba and many more are questionable shady store as well...

3 years ago
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well from cd keys i was buying from beggining bought a lot of games never ever had problem and they instantly send eneba as well bought a lot of games didnt had any problems with it

3 years ago
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i got key used it but aint saints row idk what is the key

I'm not sure I understood correctly, but if you have activated a Steam key and want to check what it was, then just go here:
https://store.steampowered.com/account/licenses/

3 years ago
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Well thanks now i see its only the dlc i got and that dlc its free but anyway i didnt go for it cause of dlc i went cause of game :)

3 years ago
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If you got the dlc, that probably means it included the game too. Seeing as how I'm reasonably sure you can't activate dlc without owning the game.

3 years ago
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Well yeah that would make sense but steam library dont own saints row okay,steam store showing me to buy one steam key activations said its only dlc from that key...

3 years ago
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Weird, I could never activate DLC without owning base game. But now that they allowed soundtracks to be separated I've found you can activate some of those without owning the base game.

Is it possible the game is in your hidden library? Steam -> View -> Hidden
Was this a single key or more than one? Check your emailed key delivery.
What exactly did you buy? Copy and paste the game name from your email receipt or email key delivery.
What did you activate? Copy and paste the name from your steam account's licenses list.

It's hard to help without knowing exactly what you got.

Negative feedback to the seller and the support ticket should resolve it. May take a while. It always takes longer to fix it.

3 years ago
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No not possible cause i dont have any hidden games as second store page when i go of saints row says as well i dont own i can buy it,was single key and when i go to activation list it says its that dlc only i active from that keys and full name is Saints Row IV + Reverse Cosplay Pack EU Steam CD Key "SR4 - Reverse Cosplay Pack that one i active"

3 years ago
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3 years ago
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Ok. I see what's happened. That DLC is a weird one that can be activated without the base game. It doesn't have the "Must own app to purchase" setting.

It's a misleading title on the sale page. "Saints Row IV + Reverse Cosplay Pack EU Steam CD Key". Seller either made a big mistake or is trying to rip people off. Could even be a glitch in Kinguin's system. There has never been a "Saints Row IV + Reverse Cosplay Pack" package. There is "Saints Row IV - Reverse Cosplay Pack" which is what you got, but that's quite a typo between + and - there.

What you bought "Saints Row IV + Reverse Cosplay Pack EU Steam CD Key" (says includes base game and reverse cosplay DLC on Kinguin". What you got "Saints Row IV - Reverse Cosplay Pack" (which does not include base game).

Seller owes you a key for Saints Row IV or a refund.

3 years ago
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Yeah i think its mistake probably also cause that seller i bought it has over 19.000+ good reps

3 years ago
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People here cry A LOT about marketplaces where there's a store between the trader. They prefer to trade with the trader themselves and get scammed via chat. Don't worry, these stores usually have a support and a procedure to give back your money. You won't lose your money. Just be sure you're following the right steps.

3 years ago
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Yeah will do thanks for this :) well even if i dont get it aint much but still would ruin reputation for few euros meh i dont think anyone would do that..
And yeah i seen here a lot of people like dont support marketplaces well why not if u can go cheaper why would u pay full prices like with everything in life but when some bundle comes whats good everyone buying why not buy each by each from steam and support more? :D

3 years ago
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Moved to "Help" sub-forum.

3 years ago
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Well I moved it to off-topic before seeing this post, as

Get help from other users in our community if you have any questions about our site.

:P

I think this section is to get help regarding SG, not any problem users encounter in their daily life. Otherwise it will be no different from general or off-topic

3 years ago
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3 years ago
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3 years ago
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I'm not sure how the Help sub-forum is defined, so I won't argue with you.

3 years ago
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I posted description from when you chose category for discussion. It's visible under the pick field.

3 years ago
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Go to kinguin on reddit or discord they work 24/7 there faster than ticket.

3 years ago
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Closed 3 years ago by eMpY.