You lost your giveaway slots by not delivering your past giveaways and probably deleting one or two. You will just have to wait. There is a very limited number of support members.
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I know, i had a bunch of old keys that I think were unused. Created the giveaways... and then apparently keys were used xd Was a mistake, i didn't know it would cause problems
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i didn't know it would cause problems
Its as if a site dedicated to giving away steam games has a system in place that does not favor people who fail to give away steam games properly
Seriously though, your request for repentance is appreciated. Assuming your support ticket is in the Other or Unsuspend category, I'm sure support will get to you when they get through the other 1000-2000 tickets that may be ahead of you, presuming that tickets are worked in the category order where their count is smallest.
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Avoid sarcasm, i know that a site dedicated to giving away steam games has a system to punish people who fail to give them.
You didn't understand. With "i didn't know it would cause problems" i meant that i didn't know that the keys were expired. Obviously i didn't create a fake giveaway on pourpose
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There are people that do fake giveaways intentionally tho, unfortunately.
Verify if you asked in the right category and ask for only one GA slot. Climb your way up from there then. Every "received" ga will give you an extra slot.
I say only one because if you had lots of deleted/not received, they won't give you more than that.
Next time try to test one of the keys maybe, so something like this won't happen again (also a recommendation for any newcomers reading this).
Support here works hard, they do it for free and have a ton of tickets to process everyday. Give them their time.
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break a rule, they will arrive instantly. unless you're in the protected list
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I think they're in Cabo lounging on the beach. :P
You know this is not a paid job, right? They are doing the best they can.
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Always asking "where is support" but never "how is support"....
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I cannot be the only one who hears those words and has flashbacks to the Koprulu Sector.
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Out of Topic: Happy Cake day! :D
Back on Topic:
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i have an active support ticket thats been open for two weeks without anyone looking at it. sometimes you just have to be patient.
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No worries, just check the image. I gotchu bro!
But seriously: they have a small unpaid team and a huge load of tickets. You're not going to get priority over the others so you'll need to wait till you're at the front of the waiting line.
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I can't create giveaways! Why no one in support answers? It's been few days already :/
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