Certainly more of the time it takes me to respond this topic.
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Depends on how busy they are. They have less members answering tickets at this time, and thousands of members to write tickets.
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I sent a ticket in the 70's. Still waiting for SG's reply.
But I know he'll answer eventually
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Replies to tickets will be included in the credits for HL3
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Support does not Ignore tickets, So you can assume they are just busy and have not gotton to you yet.
Be patient and you will recieve a reply, or maybe we can help you?
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