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User don't confirm if he received the game

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SaulMageste

Hey everybody,

I created a private giveaway for a Facebook group that I'm in and this dude won the giveaway but he doesn't reply to my emails nor he marked as he received the gift.... what should I do?

12 years ago*

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3 Comments
Ayce

be patient, wait 7 days , re-roll.

12 years ago
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Jokke88

They wont re-roll keys though.

12 years ago
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Jokke88

Have you tried adding him on steam to talk to him?
If you have then wait 7 days, and then contact support.

12 years ago
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Closed 12 years ago by SaulMageste.