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Reroll question

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DirtyAtom

A few of the winners of my previous train are rule breakers: they have still not activated some wins and one has multiple wins for a game (he/she marked as received for both). Do I apply for a reroll or send it to them? They are not currently suspended or anything.

11 years ago

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5 Comments
EvilBudgie

You should request a reroll first (if "not activated gift within the past month" - or whatever is the exact wording - is not applicable, you can choose "other" and explain in the description). If it happened within a month, a reroll will be granted. If not and they have been already suspended for it, it will simply be rejected and you can then send the gift.

11 years ago*
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vgnox

I was too slow! What HeartlessBudgie EvilBudgie AnnoyingBudgie SexyBudgie said.

11 years ago
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TempeteJoachim
(Super Moderator)

It's simpler to choose the non-activation reason even if it's older than a month, so we know what we have to check

11 years ago
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Gorbovsky

Reroll, report and don't feed them !

11 years ago
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vgnox

If you create a support ticket about rerolling a giveaway, you can choose "Regifted or non activated wins" as a reason for reroll.

As far as I know, you can't see if a user already has been suspended for those offences, but support knows and I guess they will only reroll in combination with a supsension.

11 years ago
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Closed 11 years ago by DirtyAtom.