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Indie Gala 3 Gift Copy

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CallisUK

I bet some of you clicked this thinking it was a giveaway. My apologies, as it is not.

Earlier today I purchased the current Indie Gala, below average and checked the option to send it as a gift. However, despite my payment being processed by Paypal, I have not had a gift URL added to my profile. I emailed them about it shortly afterwards, but still, about seven hours later now, I have no URL and no reply back from them.

Have any of you bundle lovers had any trouble like this?

1 decade ago*

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11 Comments
MegaDwizz

Nope I got the bundle added to my profile straight away and I bought it like 2-3 days ago.
Try and contact them again or just wait for the reply.

1 decade ago
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CallisUK

Did you buy yours for yourself or as a gift, just out of interest? Yeah, I'll give them 24 hours before I try again.

1 decade ago
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MegaDwizz

I bought it as a gift because of happy hour (I think that's how its called) that way got the games for me and my brother.

1 decade ago
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Radiant

If you haven't gotten a reply 7 hours later, what you do is wait longer.

/end

1 decade ago
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CallisUK

Yes, I am. As I said above, I'm giving them about 24 hours to reply from the time I sent it.

1 decade ago
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Jokke88

I also bought a gift copy, but I got the gift boundle added to my profile straight away.

1 decade ago
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CallisUK

Okay, thanks.

1 decade ago
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mszu

You probably used the incorrect email. I did this myself once. Took 4 days of email messages back and forth for them to understand what the problem was. But they fixed it for me with my (3x gifts) eventually!

1 decade ago
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CallisUK

I'm not ruling it out, but I'm sure I didn't! Chrome usually auto-completes it for me and I definitely used the same one for my Paypal... If I did though, I feel like a complete nutter!

1 decade ago
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mszu

Yea, even if it isnt the problem, they will assist the paypal email til you are satisfied. My paypal is different from my email then the one I use for all my purchases. I had to send a message from my paypal email for them to sort it out.

1 decade ago
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CallisUK

That's fine then. The email address I contacted them with is the same one I use for my Paypal and I definitely have the receipt from them. I suppose if all else fails, the combination of that and the fact I'm emailing from that address anyway is enough evidence :)

1 decade ago
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Closed 1 decade ago by CallisUK.