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Steam Payment Problem

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maikimaik

Hey guys,
Ive just bought a new game on steam and like always i wanted to pay via paypal. as soon as you have finished your purchase you get referred to the paypal website to checkout your game. the referring didnt work.somehow an error accured saying that the site isnt available or so. now steam says that there is still one game in the payment process.
how can i pay the game now?

ive also already opened a support ticket but maybe one of you guys already had that problem and knows a solution.

14 years ago*

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14 Comments
ElClassico

Yeah many people have this problem me too, still watchin for a solution.

14 years ago
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WhazzeCEL

Wait for Steam­™ support to answer. -.-

14 years ago
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BoxcutterVillain

You get old waitin for steam.

14 years ago
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rioskenny

wait 5 days till they answer -__- i couldnt buy in steam because i was from puerto rico but then 5 days later they sended me a message with a link with the usa store

14 years ago
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Technomancer88

did you do it threw the steam program or the website itself?

14 years ago
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maikimaik

did it trough the steam client...tried it again today and it worked...no more messages sayin the game is still in payment process...
thanks to all of u

14 years ago
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Pur3Bolt

Solution no. 1: NEVER buy through the client as it fails a LOT of times. ALWAYS buy through a browser(Steam support will tell you that too - they told me at least).
Solution no. 2: Contact Steam support and wait for an answer(in your case just wait).
Solution no. 3: If they don't help then create a dispute on the transaction and tell the issue and hopefully PayPal will refund you :)

Good luck!

14 years ago
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satoru

Personally I always purchase through the client and haven't had an issue ever

Paypal is really the weakest link here. I'd stick with a cc rather than use Paypal

14 years ago
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Jalawa

Steam support told me to use the client and NEVER use the browser. This was due to authentication reasons esp when using new credit cards or payment services (e.g. Paypal)

14 years ago
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Jeyko

Yup, always buy from a browser. Had this prob too.

14 years ago
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wbarton

Seeing everyone talking about problems with buying through the client is quite a shock to me. I've only made purchases through the client, and I've never had any trouble at all. Of course, I use a debit card, so maybe that has something to do with it. Weird.

14 years ago
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PsyKo

This

Always buying through client using paypal.

14 years ago
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Pur3Bolt

Buying with a credit/debit card on Steam does not have any issues. Opening an external transaction does and Steam fails a lot of times because it doesn't handle external transactions in the client very well. If Steam Support points it out to buy in a browser, there is a reason to it.

14 years ago
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Jirachi44

Every time I get an error (503 unavailable I think) I just hit the "back" button on my mouse and try again and it works. Debit card through steam browser.

14 years ago
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Closed 14 years ago by maikimaik.