My steam account has been hacked and is apparently sending fishing links, do not click on anything. I still have no idea how that shit happened, I contacted the support, meanwhile pay attention to anything that offers you a game for free through my account or another, there have been a LOT of request of people contacting support to recover their account, leak ? Anything else ? I honestly have no idea, but it doesn't cost anything to send out a reminder.

Addendum : To avoid any further problem I locked my account, you should no more receive messages from my steam account.

4 years ago*

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Thank you for the PSA and I'm so sorry. Usually Valve's actually fairly good about sorting these things out.

<3

4 years ago
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You've most likely clicked on a dodgy link sent by a friend and entered your details on a site that looks like steam but was not.

https://www.steamgifts.com/discussion/Gkf1X/easy-way-to-spot-avoid-steam-login-phishing-website may ring some bells for you.

Hopefully you'll get your account back soon and I have reported you via steam as I got that message.

4 years ago
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The thing is while it happened 2 hours ago, I checked my history, I didn't click any link i_i

4 years ago
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In the last few hours, did you enter your details anywhere to log into steam on a browser?

ALWAYS: Login into official Steam website first via a fresh window. Then only try to login to 3rd party website. As you've already logged in, it wont ask you for your username and password again unless it is a fake steam login. I only ever login in this way now since these phishing links are so common nowadays.

If you've got the details to hand, steam should have you back up and running in no time. Best of luck to you!

4 years ago*
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That's a good advice, I'll do that way, but no, I didn't actually do that, that's why I checked my history and didn't find anything.
It's ok, I'll eventually find out, for now I can only warn people and apologize for the messages I didn't sent.

4 years ago
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I was just about to write you a comment since I got messaged by your account with some fishy looking promise of AAA games for free. Sorry to hear that happened to you. I'm crossing my fingers that you can get it fixed asap.

4 years ago
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I'm truly sorry, it should get sorted out quickly as I had all the information requested by the support.

4 years ago
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No need to apologize. It happens. Thanks for warning everyone though.

4 years ago
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Happy cake day

4 years ago
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Thank you

4 years ago
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Sorry to hear this... and checking it out, I've just got the message, which anyway would seem quite suspicious to me. To be on safe site, I'm blocking you, until you confirm, that you were able to recover it. I hope, that they will deal with it soon and that you will not suffer any serious losses.

4 years ago
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I contacted the support instantly, sorry for the message, it clearly isn't me ^^"

4 years ago
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Unhappy thing, this. I hope it gets sorted soonest.

4 years ago
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Thank you, it should be within 24h if I trust the support stats

4 years ago
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your account offered me $200 and i took them ^^

4 years ago
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Damn it, if I had $200 !

4 years ago
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Hopefully you'll get it back. Couldn't comment on your profile because comments are disabled (maybe they were turned off after the take over? ) so I was expecting you would show up here with a post..

4 years ago
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They made the profile private and checked a game apparently, but that's a crazy story.

4 years ago
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did you activate 2FA? just to make sure 2FA still fine
it's a hastle to login but i suppose it's safer

4 years ago
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I use Steamguard yes. Yet it didn't prevent that to happen.

4 years ago
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So you logged into a fake link AND used your streamguard.... you didn't get hacked.

4 years ago
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Except that I checked my history and didn't find any link where I logged in. That's why it's really weird, I did ask what was the problem to the support as well.

4 years ago
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That makes me quite uneasy. Sounds to me like Steam may have a serious problem, or you got a serious virus. As I understand, with Steamguard they have to take over your account immediately after you make a foul login attempt, so if you didn't send the authentication code, and your Steamguard is not compromised by a virus, it would seem like a Steam's problem.

4 years ago
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No problem on steam side, phishing site asks you for 2fa code just after you type username and pass, then script does its thing and it logs in, they sometimes write that you code was wrong so you type 2nd one (if they need 2 codes, to use for trade or something 2nd one). I don't see what can steam do if you are typing your details to fake site...At least steam support is most of the time very fast in recovering account.

4 years ago
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(...) so if you didn't send the authentication code, and your Steamguard is not compromised by a virus, it would seem like a Steam's problem.

4 years ago
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Sorry, my bad, somehow I didn't see that part or didn't understand it, sorry again.

4 years ago
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Except that I checked my history and didn't find any link where I logged in. That's why it's really weird, I did ask what was the problem to the support as well.

4 years ago
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Deleted

This comment was deleted 4 years ago.

4 years ago*
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It honestly worries me as well. This isn't the first time someone got hacked while claiming they didn't login or imput their Steamguard code anywhere :/ If it's true, then all of us might be in danger.

4 years ago
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damn, that's worrying
at least i knew i shouldnt click any "suspicious" link, i create a bookmark for accessing site i used so far
so i hope i'm safe

4 years ago
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What ??
I can't "get a free random game (GTA V, PUBG, CSGO and more) on [...] for new users, full legit and no deposit" ? ...

Good luck with the steam support

4 years ago
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Thank you, I apologize for the message, of course it wasn't me ^^

4 years ago
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No problem, it was easy to know it wasn't you ;)

4 years ago
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If you still have access to your account, change the password

4 years ago
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I don't they instantly changed the password and the email, no way to recover so I locked the account, hopefully early enough for them to not do too much damages.

4 years ago
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Ok. Since you don't know how your account was hacked, maybe you fell for this scam?
https://www.steamgifts.com/discussion/b4doc/steam-accounts-being-stolen-through-elaborate-free-game-scam

4 years ago
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I don't remember going on a similar website and my History doesn't show any website where I could have entered my steam password.
Apparently it's related though as they spammed my friendlist with links of similar fashion until I locked my account (that should be added, on those things to help people recover their account, you can lock your account instantly following the link, it not only helps to recover it also helps to lock so you lose nothing).
I made sure to fully secure my emails though, if then went through that, it could really be worse.

4 years ago
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I'm so glad to see that you know that your account has been compromised. I unfriended your when I saw the phishing link, but will be happy to re-add you once you get your account back!

4 years ago
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I did the same, let us know when you are you again :)!

4 years ago
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I'll be glad to be friend again, it will be like people meeting 10 years after in their high school.. Except 2 days after and on Steam.

4 years ago
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Yeah got that yesterday so was waiting for a post like this. Hopefully you get it back soon
Oh and its even got a post about it as well. Correct site and everything except i wasnt told to use a promo code just that i can win these expensive games i dislike

4 years ago*
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these expensive games i dislike

Lol, nicely said :D

4 years ago
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En effet j'ai reçu un message en anglais de ta part, avec un lien, j'ai de suite compris que ton compte avait été piraté. Je n'ai bien sûr rien cliqué, j'ai juste fermé le message.
J'espère que tu vas pouvoir tout récupérer sans problème.

4 years ago
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Normalement oui, j'ai toutes les infos demandées par Steam :)

4 years ago
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So sorry this happened, hope you get your account back soon!

The activity feed (Aug 19) showed that

Ylthin played Counter-Strike: Global Offensive for the first time.

I saw this and thought it was odd, not your usual type of game. Then I got that message with the link and knew sth was wrong.

4 years ago
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That's the goal of those hackers?
They just wanna play CS:GO? :)

4 years ago
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Maybe play some CSGO while phishing links get sent 🙂 Use cheats, get the account VAC banned before it gets reclaimed. I heard about this being a possibility but, hopefully, this is not going to happen now that the account is locked.

4 years ago
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My husband explained to me that it was because you have loot crates on that game and it's possible that you got lucky and have items you can trade / sell for thousands of dollars.

4 years ago
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I appreciate that you guessed that way haha ! Don't worry I locked the account so they can't do anything anymore. To be honest, I didn't even know it was possible, I went straight to the support, but the link provided in the mail you receive is actually different.

4 years ago
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Oh yes, got a pretty shady message from "you" yesterday. It was very obviously a scam so it occured to me that your acc was hacked :(
I wish you the best of luck getting your account back, like someone mentioned before, Valve's usually able to help with that, so fingers crossed!

4 years ago
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It should be OK, I filled the form yesterday, was pretty easy.

4 years ago
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I had my account hacked a few years ago - they essentially social engineered their way through getting my email pw reset through my email provider. Anything up with your email if you don't think it's login? (I also didn't have 2FA back then though)

4 years ago
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I cleared everything email wise yesterday, set up 2FA on it + app passwords, so now at least there it's clean.

4 years ago
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Happy you were able to get it reported quickly though. Always worry about this kind of thing. Thanks to genkicoll I found your post here. Wasn't sure how else to reach out so I posted in AEG and AWG.
PS. I also removed you after the message and reported as a stolen account. So if you wish please do re-add once you get back !

4 years ago
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Thanks a lot for sharing the message on AEG and AWG, you can guess that I didn't have access to those anymore. I'll send an invite to people who want when I'll get my account back :)

4 years ago
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As a few other people I have removed you for now. Feel free to readd when you get your account back (hopefully soon). I would double check that history of websites and think if you maybe used the Steam overlay browser. Because considering you had 2FA and there is no reports of a huge mass of Steam accounts compromised (aka probably not something on Steam side of things) there is most likely something there.

4 years ago
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I'll check again today, maybe I missed it, but I had a look on the link given by people, I don't remember anything looking like that, so maybe they went through my email which I didn't have 2FA on. I honestly don't know.
Everything has been double checked and secured through all my other account and I learned you can lock your steam account, which I did and should be shared as bonus as how to join the support, it avoid items being stolen, etc.

4 years ago
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Strange, hopefully you figure out in the end what caused it and I wish you the best of luck in recovering the account! From what I heard it is pretty fast nowadays.

4 years ago
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There are some support statistics > https://store.steampowered.com/stats/support, I'm on the low side since no answer since 16 hours.

4 years ago
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Looks like your friend gived his credentials to the scammers.

4 years ago
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I missed that we became friends - remembered it now... when I saw I that I one one two

Maybe you wanna add how to lock your account in your post as a useful reminder for others


Wishing you Good Luck

4 years ago
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Yes I was making a video for that but it told me I already locked the new account I just did to make the video lol

4 years ago
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While looking at the login history.
https://help.steampowered.com/ja/accountdata/SteamLoginHistory
I hope your account will be restored soon.

4 years ago
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I'll check later, since you need to log in ^^

4 years ago
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Damn I hope it gets worked out asap.

4 years ago
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They asked other informations after 18 hours waiting, now back to waiting again ^^"

4 years ago
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These people are really aggressive about this. They most likely would have tried to sell your account to someone else before you locked it.

Best thing to have done is to keep the last key you activated. In my case last December (even though I KNOW I did NOT click on any links), I kept an HB key I used a day before. So I had proof that the account was mine. Got it back in about 24 hours.

I wish you luck.

4 years ago
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I have the 5 last keys I entered, so if they ever ask, I know what to answer.

4 years ago
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When this had happend to me several months ago, I could tell the support the exact time when it happened (I got emails in quick succession about credentials being changed at that point of time), along with a PayPal transaction id from the last thing i bought from their store directly.
Luckily their support was quick to help and got me my account back without any damages.

Fingers crossed for a quick and painless recovery.

4 years ago
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That's what I gave them, but after they told me that the email didn't match, except they never asked my first email, just my contact email, anyway, I do know what is my first email and the following, so no hard question to answer, but waiting 18 hours for that is really long and painful.

4 years ago
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Did you accepted a friend request. Probably a low level user (>10)? or if you're using family share and sharer got hacked?

4 years ago*
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