PS. Sorry if this is no the appropriate part of the forum.
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Ah, I see, there is a little green eye next to the key if the key has been revealed. OK, that helps a lot. Thank you both!
And indeed, no point in re-rolling if the key is reveled, I agree.
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Only time I rerolled after the key was viewed, the key was used indeed (and by someone who had already won the same game and not activated it back then :x)
Only time I didn't reroll after the key way viewed (I think I gave it to a friend or sth), the key was actually not used. Still, winners should at least have the decency to check if they don't already own the game before revealing, that's just a simple click that will make everyone's life easier.
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Sometimes winner can't know in advance whether he can redeem the game or not. It's very often the case with DLCs where people never check if they own it before they try to redeem a key and get already owned message. This one is possible to check before redeeming, but e.g. region locked keys or those with mixed subIDs might not be, especially if you simply couldn't know about it in advance.
Revealed key doesn't equal dupe one, I wouldn't trust a random guy in L0 giveaway, but I never had any "incident" of this sort on my usual L2+ despite of many rerolls that happened regardless of key being revealed, majority taking place before this feature was even implemented. I mean, you don't have a huge choice either. You can't "force" winner to take your key, at best you can ask for giveaway deletion but that doesn't solve anything in terms of key being valid. If anything happens, I'm quite sure Support can resolve it, including appropriate punishment for using a key without a word, including forcing received feedback back on him (probably only cg can manually set winner though).
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As Mully has said, please send a ticket to SG moderators asking them to help you chase for the feedback for the unresponsive giveaway winner. If they don't respond, then SG moderators can deal with it. If the person deliberately does not provide feedback SG mods can impose a punishment for not responding. Don't make another giveaway as if they have seen the key, its highly likely the key has been used or sold. Also if you can, you can leave a message on their steam profile page requesting feedback as some people only come onto SG occasionally. Hope this helps. The few times I have had this issue, putting a message on their steam profile page usually resolves it.
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So I have only recently revived my relationship with this site and did some giveaways and just recently encountered my first unresponsive winners. Going over the FAQ, I see that in seven days I can request a new winner (proof of attempts to get in touch and all that). So is there a contingency for the event that the old winner has somehow utilized the key, for example sold it?
I mean, I would hate to be in a situation where someone tells me "Hey, that key you gave away and I won is useless.".
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