I sent the gift, the person redeemed, marked as received, but didn't activate on his account. I'm not sure if it's a problem or not

7 years ago

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I think you can report the person for not activating the gift. But I think it will be wise to just tell him to activate the gift.

7 years ago
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Thank you for answering, problem solved.

7 years ago
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source: FAQ

The winner has not redeemed my gift, and I'm unable to get into contact with them. How do I proceed?

If you've been unable to reach the winner of your giveaway using e-mail and Steam after seven days of your giveaway ending, and they have not yet activated or redeemed any keys or gifts you attempted to send, please contact support to request a new winner. When creating a ticket, we ask you to include data that suggests you made an adequate attempt to contact the winner, such as screenshots of e-mails, friend requests, or gifts pending on Steam. If the request is approved, a new winner will be generated by the site.

7 years ago
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thanks for the answer!

7 years ago
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It's a DLC, how do you even check that?

7 years ago
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+1 True, I hadn't noticed that.

7 years ago
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Some other game DLCs are visible on the account.

7 years ago
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yeah but that's the minority of them, and I'm 90% sure this is not one of them.
If it was SGT wouldn't have an uncertain result for it

7 years ago
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you will need to be friends with them to see if they have the dlc.

7 years ago
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when i go to the dlc, on the store, it says he owns, so I think he activated, problem solved, thank you for answering!

7 years ago
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Tell them they must activate the gift. If they don't, report them for inactivated gifts.

Or, alternatively, just report them. It isn't your responsibility to remind others to adhere to the rules, although it's a nicer gesture than to report without first checking if it isn't a misunderstanding (the winner may have forgotten). :P

7 years ago
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thanks for the answer!

7 years ago
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it's not your problem, it's his problem.
if supports find out the gift isn't activated in his account, he will be suspended.

winner has almost 600 hours in payday 2, i think it's safe to assume he will activate and play it

7 years ago
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thank you for the answer!

7 years ago
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Closed 7 years ago by vpssuper.