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Kind of sad and irritated! Bad cd-key

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Eiinstein

So hi!

I am very new to the site. So here goes nothing I guess.

I wanted to level on the site, so I bought PUBG from G2A (Dont know if Im allowed to say that) and the winner got the cd key.
He activated it on steam and downloaded and installed it. But when he tried to play it, it said something about revoked. So now its only saying "Purchase".

So I contacted G2A, they told me to do a ticket to the Seller, so I did.

The seller told me that the winner needs to contact steam and send cdkey with a screenshot what happens etc.
Then I told him Steam cant do anything if its revoked? Cant you do anything about it?
Then he told me that he needs proof. So Im waiting for some answer from the winner.

I have no idea what I can do... Next time I will do a giveaway, I will not buy from G2A!

So, what should I do and what should I do in the future to prevent this? Just buy the game on steam as a gift?

/Eiinstein

7 years ago

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85 Comments
Vlvgmr

It is also worth noting that, in general, grey market prices are not better than normal sales prices. Only use the grey market if there's something unavailable otherwise, or you have your own reason to do so, and never for significant purchases. One must also be aware that, the grey market, from the perspective of developers, can be less preferable than piracy.

Edit: Also, G2A shield is kind of a scam, so never use it, just make sure the risk of the purchase is worth it's price.

7 years ago
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Eiinstein

How do I find the seller again? On the ticket it says only Seller and I can't press it.

7 years ago
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stlpaul

I don't have any order history in G2A so I can't try it for myself, but maybe in the feedback section it will show his name? https://www.g2a.com/marketplace/ratings/rate/tab/bought

7 years ago
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