It was clear, but paragraphs make the text easier to read - but that's just my opinion ;)
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Tell them to make a different giveaway and mark as not received. If s/he doesn't own the game and you own the alt, there's not much alternative.
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Mark as not received (unless the gifter wants to purchase the correct game for you), and suggest he/she creates a new giveaway for this game.
All you can do.
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I would mark it as not received and let the gifter sort it out with support if he wants his giveaway deleted.
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And be an honest bloke and disregard the key he gave you so he can regift it :)
He will get in trouble, probably, though, since he didn't give away the game he promised, although he might get a pass since you're not too troublesome about it :P
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I won a giveaway and the creator sent me the key. I activated the key but it turned out that it wasn't for the game the giveaway was for but for another game (from the same series) which I already own. I contacted him and he said that he was convinced that it was for the game he opened the giveaway for as he had the key for a long time. Obviously he can't send me the proper key and I already have the game he sent me. Now what? Do I mark the gift as not recieved? Do I let him reroll the key (properly this time)? Any other suggestions? I do believe it was an honest mistake, no use in trying to scam anybody in this way.
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