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Anyone have luck getting in touch with support?

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JimmyDiamond
(Game Developer)

I created a support request 1-2 weeks ago at this point in hopes that I could give you guys 100 copies of this game I have. The game in question doesn't exist on the Giveaway list page, so I hit them up, and have heard nothing back. Hoping this post here will change things or at least give me some insight (ie. they don't check the support anymore) so I don't waste anymore of my time on this.

3 years ago

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5 Comments
tungmapu

you mean this? Just type 1886010 in and it will appear. If not, have to wait, can't do anything.

3 years ago*
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maruten

Support is very busy, they do check all tickets, don't worry about that!

3 years ago
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neokarasu

You can see how many tickets are open and how many are created on this page: https://www.steamgifts.com/stats/community/support
They're doing their best so they will get around to your ticket when they can.
Just might take some more patience.

3 years ago
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EpicKK

ifd you mean the game on your Profile .
i can reach it in both methods
typing Surreal Experience or using the Appid 1886010 .

3 years ago
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This comment was deleted 3 years ago.

3 years ago*
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Closed 3 years ago by JimmyDiamond.