5 years ago*

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Haha. Pretty sure that, regardless of small print, this is illegal in many countries.

5 years ago
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The add I got with the article made me chuckle.

View attached image.
5 years ago
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Haha! fitting

5 years ago
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This is actually what every website should do, if you don't care about whatever virtual money you have for half a year, you most likely don't need it anymore, especially if you didn't even log in since then. If that virtual money is not able to pay for the space your account uses (e.g. because website is free to use), the account should simply be deleted with all the costs associated with it. There should be an e-mail with notification one week prior to any of that occuring, where the user either decides he wants to keep whatever is there, or he doesn't want to in which case all of that gets deleted. Moreover, it'd even help with GDPR and doing a purge of things people are no longer interested in using if there would be a law enforcing mandatory "refresh" of your private details in case of no activity for half a year, including any e-mails used in mailing lists and alike.

G2A is still shit though.

5 years ago
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5 years ago
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It's also a theft for banks to reclaim any unused funds if you do not use your bank account after 10 years, it happens and is legal.

It's also a theft for people to reclaim objects in their possession if you leave them there and do not come back to get them, and show no interest for getting them back, it happens and is legal (at least with polish law, and it's also completely fair logically, considering you're not paying for space).

I don't see how website reclaiming virtual funds you have and any other account-related data from your inactivity should be illegal. If I was running a website, I'd do the following:

  • Either user is considered active, by using the service (login in last year), or by confirming reminder e-mail asking them if they want to keep their account, also once a year. If any of those two happen, account is free to use and stays active.
  • Or user is considered inactive, if my website has any sort of virtual funds or money, I charge him for the storage space he uses. It's indeed not a huge amount, $0.01 per month would probably do.
  • Or I'm not having any way to charge the user due to my website not having a concept of virtual funds, in which case I just delete the data that I want from the inactive user. It's my choice at this point what exactly I want to delete, because user rejected to reclaim his account.

Sounds perfectly fair to me. If company wanted to do that, I don't see anything against as the user, it's also fully legal since all ToSes you accept explicitly state that they can remove your account and cancel the service at anytime for no reason at all. Why it's not happening yet then? Because users convenience is worth more than $0.01 monthly for storage, and since it's not common enough for all services to do that, users take it as granted and do not even assume something like that would happen.

This is why I'm not mad at G2A, it's their choice what they want to do, and it's my choice how I perceive their actions. G2A is shit for 99 different reasons, but charging accounts for inactivity isn't one if done the way it's done right now, with half a year + reminder e-mail. You're not entitled to the storage space, infrastructure and maintenance costs associated with your account, every single service could erase your account right now, and that would be scummy and jerk move, offering users a free account if they only confirm their activity, and deleting/charging for it otherwise, is completely fair with me.

5 years ago*
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5 years ago
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Yup, like I said:

G2A is shit for 99 different reasons, but charging accounts for inactivity isn't one

Changing ToS retroactively without notification is one of those.

5 years ago
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It's indeed not a huge amount, $0.01 per month would probably do.
[...]
This is why I'm not mad at G2A, it's their choice what they want to do, and it's my choice how I perceive their actions

So... they charge x100 the amount that you estimated to be fair (an which is already over-estimated by a large margin for a service like G2A where user accounts are probably quite small and $0.01 would cover several years), and you still think it's normal? By that account, I assume a $200 coffee would be normal too?

5 years ago
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On behalf of busy people everywhere, I'm glad you don't run every website.

I want my virtual money to stay exactly where it is until such time as I decide to use it. And a single email a week before is not sufficient notice to confiscate my money, not with how many emails I get every single day and how much other stuff I have going on each day.

5 years ago
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This sums it up nicely for me. :-)

5 years ago
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^this.

5 years ago
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+1. Also, keeping an inactive account probably costs like, 10 cents in a lifetime, something that should be totally covered by that account's past activity if they have $1 available to be stolen...

5 years ago
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Well if it was legally enforced then the time would most likely be closer to a month with a mandatory reminder each week. If you don't react to any of 4 e-mails within a month, I do believe that the company has the right to terminate your account from their database. In fact, every company reserves the right to remove your account, they just don't do it because it's not a huge cost to keep unused stuff on the storage, the legal and infrastructure costs are much higher.

5 years ago
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How would you like that to happen to your Steam account?

5 years ago
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Exactly the same how I'd like that to happen to all accounts I've ever created on all kind of services - if I'm inactive on that service for full half of the year, send me reminder, if I disregard it, delete my account. Not sure why my Steam account should be an exception to my logic here, it should be a prime example of something that takes huge amount of data (screenshots, games, comments, steam cloud saves, guides, workshop items, all settings, friends, groups, countless amount of things). Either I'm actively using something, I care enough to refresh my membership each half of the year, or I don't care, applies to everything.

5 years ago
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Right. Riiiight... /facepalm/

5 years ago
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People travel, get sick, have accidents, go to rehab - there can be dozens of reasons for a year-long absence. How would you like to have your house demolished because you've been away for too long?

5 years ago
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Your argument doesn't make any sense - I pay taxes for my house, and it's within my possession. Steam account is not within your possession and you do not pay for it. Moreover, if you actually had your year-long absence and stopped paying taxes for your house, I can assure you that you would lose your house, maybe not after just a year but soon enough. And if you want now to say that there is somebody there to take care of that matter, then that person also can take care of other accounts that you own, especially those that are not within your possession, but provided by third-party companies and services, especially for free.

If you do not pay the maintenance costs for whatever that you own, and refuse to cooperate whether it's your absence, accident or just refusal, I do believe that appropriate institute should be able to enforce those costs on you, or cancel the appropriate thing in case of being unable to do so. This already happens in real life with all the utilities, rents, taxes, parking spots, and everything that you do not own fully, Steam account is exactly the same thing, except people do not want to agree with it because they take it as granted, as if they're somehow entitled to it.

And I'm pretty sure that you're not shocked that the electricity company will shut down electricity in your house if you do not pay your bills, so I wonder why it seems so strange to you that I'm totally alright with Valve deleting my Steam account after a year of inactivity. The only difference is within the costs, where electricity company will not just simply pay the next month for you out of their own pockets, while Valve can decide to still keep your account for a while longer, since it's not a huge cost for them and it's not worth it from business perspective to enforce whole account inactivity-deletion logic (even if it's completely valid and fair considering they're the one paying for your account maintenance in their service).

5 years ago*
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Your argument doesn't make any sense

I didn't make any argument, I just asked you a question.

5 years ago
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Sorry but like you said the Steam example is not a good one if someone, puts 3k $ into the account then there is your administration fee also you take too literal the administration fee.

It is an ecosystem, if you would shut down the account in a month then you would lose market share, do you really know(Steam) if that account will never be used again?
If you are wrong and you shut down an account like mine with 15k $ worth of games, you will lose a premium customer because I would never have faith again in your services.

Customer trust is one of the most important asset that a company has.
Also if steam can terminate accounts then the EU would be against that and would make them liquidize the owner investment.
You said taxes ok, seems fair, the government takes the house seels it, takes the taxes from the house worth and gives the rest to the owner, the same should be done for the steam account, set the yearly tax, take the cut and give the rest to the customer.

You can't say that steam has all the rights, if it wants to terminate the account then refund a part of the investment, take it's cut for administration and give the rest.

Steam can't say, this is a service and we can terminate your service because we need to administrate the service and that costs money, well and the 30% cut from my investment in your server where it is?

They can put this in their TOS and that would still be illegal, they would need to offer compensation to the owner of the account.

I may be wrong but now I am studying the ISO standards and even big companies need to be synced with this if they want to have investors and good PR so they all have rules set in stone!

Merry Christmas!

5 years ago*
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And if you want now to say that there is somebody there to take care of that matter, then that person also can take care of other accounts that you own

Yeah, because sharing a Steam account (or any website account, actually) is totally recommended. If you end up in a year-long coma or hospitalization, your relatives will think about upkeeping your house (possibly because they live there too!) and bank accounts, and... that's about it. They won't think of upkeeping the 1000 accounts you have on Internet here and there (except maybe Facebook, which ironically surely won't delete your data even in a hundred years unless the company goes bankrupt, unless someone asks them to with all the required paperwork). Particularly not accounts in freaking game shops.

5 years ago
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Actually, it's making a very good case for not touching any code this person writes.

5 years ago
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I agree. In a perfect world, this is what should happen.

But the fact is that companies don't want to just have a huge amount of money that they don't really own to leverage them at all times. The "maintaining of accounts" is just an excuse. Right now there are around 16 billion dollars worth of frequent flyer miles just ready to be used. This is what all the other companies are trying to avoid (take any gift card as an example). An expiration date doesn't leave you financially as unsecured as it will otherwise. Kind of weird how no one sees through that silly excuse to be honest.

Look, I'm not arguing against you really. I'm just saying that pre-payment is a bubble. No one likes a bubble. Best part is, you'll only be charged a certain amount instead of having everything old enough removed from your account like it is with most other virtual currencies.

5 years ago
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G2A way is not flawless, if that was me I'd not put it the way they did, I'd most likely go with a year of inactivity + 4 e-mails being sent every week for a full last month before deciding that the user doesn't give a damn and decide for him what I want to do with his data. The concept is not flawed though, and details can be fixed or relaxed.

5 years ago
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I bought a Mario game from Wal-Mart ten years ago on a price glitch. They canceled the order, but emailed a ten dollar gift card credit as an apology. I haven't had a reason to shop there again until this Christmas. Used the ten year old gift card code and (somewhat surprisingly), it worked. I really appreciated that.

Half a year is way too soon of a deadline for some of us.

5 years ago
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It's not half a year deadline, it's half a year + a week without you explicitly saying that you're still interested in maintaining an account, read what I wrote above. I don't see anything wrong in you clicking URL confirming that you're still interested in keeping your $10 wal-mart credit each half of the year.

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That's crazy! I wonder how much money is just gone forever sitting on gift cards that have been thrown away or destroyed.
It's such a waste, but at the same time it's not the retailers money. They gave it to you, it's yours to do with whatever you please - forever.
On the other side of the coin, going somewhat with what JustArchi said, if walmart would have said - "hey you still have a $10 gift card just fyi "once or even a few times a year - around holidays probably the best time.. you surely would have spent it sooner.

5 years ago
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Strange that they cancelled the order (was this online?). I bought a strategy guide in Walmart (in Canada) and it read as being 5 cents. I was able to get it for that price. Also, if an item has the wrong sticker price on it (or they forgot to remove the sticker), that is the price they have to give to us. I'm not sure if that is the case everywhere, or just the local Walmart.

Canada also used to have gift cards being allowed to have an expiry date (you HAD to use the entire amount by a certain time, or funds were either taken from it, or it was made invalid). This was deemed to be wrong, and now gift cards no longer have expiry dates.

5 years ago
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Yep, it was online. As far as I know, most stores have a clause about price errors, but many will honor them. I'm fine with either outcome, and the apology credit was a nice gesture.

California has that law about gift cards not expiring too, but I don't know if it applies to digital cards.

5 years ago
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I strongly disagree with you. If you're not logging into that account, you're not using bandwidth. You're taking up some tiny meaningless space on their server that actually makes no difference in the grand scheme of things. What about the accounts that never bought anything from them? They are taking money away from paying customers, idle or not.

Should forum owners now go around banning/deleting everyone who doesn't log in for 6 months because they don't deserve their account?

5 years ago*
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Wow, even Mully wouldn't write something this stupid.

5 years ago
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It's a good thing you presented us your view and logical arguments against my personal opinion, we all appreciate your very advanced logical process put into your reply, here I've prepared for you 3 optional sentences to use in your next message, to offload a bit your already-occupied brain process, since it seems to struggle a bit with basics of a discussion:

  • "lol you must be kidding"
  • "how stupid can you be"
  • "you're an idiot"

No need to thank me, you can save remaining two for later. All the best!

5 years ago
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But why? What's the reasoning that makes you think having virtual currency expire is better?

5 years ago
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It's not better for the customer, this goes against what people want and there is no argument for that if you're looking at this from user perspective, exactly the same how all the tax-payers in your country can't possibly consider tax increase as something good for them.

As of why it makes sense, I think this post explains my reasoning.

5 years ago
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If that virtual money is not able to pay for the space your account uses (e.g. because website is free to use)

Those literal kilobytes sure put a lot of strain on their servers.
I'd say that while this is still a dick move, even if microscopic compared to shit they have pulled before and completely legal, taken at face value it makes them look more like financially incompetent morons than pricks, if what they're already making from provisions doesn't cover the maintenance costs.

5 years ago
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I'd say that while this is still a dick move, even if microscopic compared to shit they have pulled before and completely legal, taken at face value it makes them look more like financially incompetent morons than pricks, if what they're already making from provisions doesn't cover the maintenance costs.

And this I totally agree with, I never said that what they did is logical from business perspective, or that it can't possibly annoy any user. It does, it annoys everybody, and from a business perspective is a big shot in the foot, but the account deletion/charging for inactivity itself can be fair and alright if done correctly.

5 years ago*
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I don't think guesses of "they most likely don't need this money any more" really cuts it as an excuse for randomly deciding you get to do whatever you want to with it. :P

5 years ago
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True, that guess has nothing to do with logic or any decision-making, that's why doing it non-dick way would be to remind the user that he didn't use the service for that long time, and ask if he's interested in keeping it for another that long time with a simple link click in the e-mail. Done, user said he wants to keep it, we keep it. User didn't click anything, we sent him 3 more e-mails, still nothing, we're safe to assume that the guy is not interested. You could tweak the periods and deadline to be more or less fair, assume for example that user is active for a year, then inactive for another year (during which he can still regain access), and deleted if he hits 3rd one. Details can be fixed and relaxed, but the core concept isn't flawed.

And every company can do whatever it wants with your account on their service, you have it on every ToS, so legally they can already do everything I explained above, including deleting you this very moment from everything, they just decide not to because it doesn't make sense from business perspective, exactly the same how it doesn't make sense from business perspective to implement everything I said above because costs of implementing that mechanism are much higher than storage used by all inactive accounts. This doesn't make the concept logically flawed though, it still makes perfect sense if there was a business reason behind deletion, and the deletion itself is alright if done correctly.

5 years ago*
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Archi, with all respect to you, this is bullshit. I don't even care to explain why, but I guess reason is you're drinking too much during holidays.

5 years ago
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lol this is retarded

5 years ago
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There is also the hidden order fee, which is forbidden in UE.
Sanctions are always lower than earnings, so they don't care...

5 years ago
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Business sanctions, for anything, should really be percentage-based rather than a flat fine.

5 years ago
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If you got account there just delete it and don't waste time on that shitty site

https://id.g2a.com/

5 years ago
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soon they will charge you per log in because you're using their bandwidth.

once per day: 50 cents
twice per day: 80 cents
three times per day: $1
SUBSCRIBE NOW TO G2A LOG IN WEEKLY FOR JUST $9.99 AND LOG IN AS MANY TIMES AS YOU PLEASE!
UNLESS YOU LOG IN MORE THAN 100 TIMES, THEN IT'S AN EXTRA $9.99
YOU MAY BE CHARGED $99.99 INSTEAD OF $9.99 BECAUSE WE ARE SCAMMERS.
YOU HAVE BEEN WARNED.
NO REFUNDS

View attached image.
5 years ago
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:D lol, that would actually make more sense, active people costs a lot more than inactive ones. And let's not forget about the not-logged in visitors: they cost money too! Can't wait for the paywall to access the store 🙃🙃

5 years ago
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btw. payment processors Skrill and Entropay do that.too

5 years ago
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If you really have to use this site, rather use PayPal. I was surreptitiously subscribed to G2A Plus when making a simple purchase a few months back - I never asked for it, it was not in my shopping cart on check-out, and only found out a week later when my account was debited for my new "subscription".

I opened a dispute with PayPal. G2A did not respond, so PayPal refunded the amount.

But as I'm sure most people here know - try and avoid the site altogether...

5 years ago
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Yeah, I had this a few years back when I tried G2A. I even specifically unchecked a pop-up that offered the subscription 'deal'. I was fortunate enough to check my paypal account on a hunch less than half an hour afterwards, and noticed it was marked for a recurring bill.

5 years ago*
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My main reason for not using G2A is that I love gaming, I love games, and if I'm going to spend money than I most certainly want that money to go towards the developers who helped make that game so that they can keep making games.

5 years ago
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And you also don’t risk being banned and getting your game revoked because it was a key bought by a seller using stolen or otherwise bad payments.

5 years ago
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5 years ago
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All good things to avoid. :)

5 years ago
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5 years ago
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Also if you buy games from Newegg there's a chance you're getting it from G2A, found that pretty interesting ¯\(ツ)

5 years ago
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5 years ago
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...yeah, thanks for the warning. Hadn't realised that.

5 years ago
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Interesting, because as far as I know HRK is entirely legit, its keys don't come from random users and its return policy (which I've used two times) is great.

5 years ago
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I guess he's suggesting this because rather sooner than later you end up with a support ticket about payments and they suggest you to use g2a pay...

5 years ago
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HRK doesn't work like that, and neither does G2A, you can just pay with PayPal or your card.
I believe G2APay acts similarly to PayPal, you can transfer money there to purchase stuff with it.

5 years ago
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i know, but in theory that is... had this happen my self... i can currently only pay with g2apay or credit card... they blocked paypal due to their internal "verification" process

nonetheless besides that hrk works perfectly fine for me

5 years ago
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In their Make your Bundle page it says, that keys are from the developers or publishers. Although admittedly, those are mostly indie games.

5 years ago
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they might write it and maybe they might even get some keys from developers but they are shady as g2a and you might get dupes when you buy on their store and its dufficult to get a working key from Support...
if you use it for your own, keep doing so. but i would never use them again for giveaways (or even trading) as you ever know which fault it is...

5 years ago
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5 years ago
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When I got used key from HRK and contacted their support, they said I have to provide information from Valve when exactly this key was activated. Scum. And HRK banned me from their "random" keys drops cause I could (and did) win up to 5 games in a row a few times.
Btw I'm pretty sure the algorhythm is still the same - key drops on 26th, 27, 28 or 29th minute (if anyone wants to know xD)

5 years ago
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Really? Had no idea. Only opened the site once though, never purchased anything from there

5 years ago
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5 years ago
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luckily, I never used G2A nor HRK although I didn't know of this connection between the two

5 years ago
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you should get rid of that "Another", in the title

:P

5 years ago
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I put an item in my cart with no login, went to almost buy it but backed out, came back the next day to go through with it, my IP was blocked.

10/10, would do nothing again.

5 years ago
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Good thing that this reminded me of having an account there, after I sold ARK and bought Crea years ago (kinda was a mistake, but essentially free trade with monthly)
Found out I had 1.37 in wallet
Bought Shiness: The Lightning Kingdom (They indeed add 0.5 to order after claiming it's "total", then suddenly process fee. RIP me wanting Seven)
Asked to delete account, will not look back.
Was a good day.

5 years ago
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wrost store ever seen

5 years ago
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I don't use them anyway, thankfully, and don't ever plan to. Their shady practices can't be ignored. I would rather pay more money to a legit reseller like Humble Bundle than support grey market BS.

On saying that, this practice can't be legal. You've likely got 100's of thousands of accounts on G2A that signed up and never made a purchase, yet G2A are targetting their paying customers. It costs virtually nothing for G2A to keep dormant accounts on their server. It is visitors that use the bandwidth. If they purged the accounts that no one ever used, it would affect no one. People have already paid for that store credit, so there is no way that they should be allowed to interfere with it.

I buy a lot of my clothes etc online from well known high street brands, and mainly because I have the option to exchange it in-store if it doesn't work out. One of these retailers that I purchased a lot from, and often, deleted my account after several months of inactivity and with it my purchase history and points. I was about to buy something when I discovered this. I was so mad, it was the last time I purchased anything from them online. I did not make another account. If you want to push your actual paying customers away from your service, dicking around with their accounts and funds is the perfect way to do it.

5 years ago
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People acting surprised like

"I just didn't think that scammer was going to scam me"

Shady scam site does shady scam things. water is also moist.

5 years ago
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5 years ago
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Be like water my friend.

5 years ago
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They think they're on Disney world

5 years ago
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Well, you're leaving out a key detail. They're charging only from your G2A wallet.

Like with any gift card, it expires. Don't know of many virtual currencies/gift cards that would last forever.
Mind you, it's annoying. But you're making it look like they charge you on your bank account and that's not the case here. Plus, where's the outrage over every gift card in the world then? Look, I'd rather this not be a thing. But you're not angry because they're doing this. You're angry because G2A is doing this. This makes you seem like you don't actually give a fuck about the issue and that you don't give a damn about the consumer. That instead of that, you're just on the hate bandwagon for G2A. No matter what they do, it needs to be scrutinized.

Look, I hate them. They're scummy. Maybe you're not as I describe. But this is sloppy, this is unfair, this is inaccurate and nearly slanderous. All you had to do was think for 5 seconds and type an extra word and you'd have been fine...

5 years ago
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5 years ago
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You're right. I edited to wallet instead of money. Article explains everything better than my one sentence anyway, but, yeah... it seems clickbaity.
Also, I didn't know this was a thing, because I never used anything like it with wallets.

5 years ago
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Reasonable. Didn't try to sound mean or anything. It's just that G2A is already digging its own grave. No need to rush it along with things that can be used in their favour :D

5 years ago
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Yeah, it's, not like they would charge you out of your PayPal or your Credit card for as long as you don't notice for a useless shit like a G2A shield ir whatever

OUCH!

5 years ago
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Well, that's a different service though. One's a subscription just like Amazon Prime, Audible, Humble Monthly, WoW Subscription or whatever else.

One's an inactivity fee on holding virtual currency that's just being removed 1€ per month after inactivity of 180 days to prevent mass losses through credit. Not a cool thing to do, mind you, but you're also not putting in thought over credit then.
The other is a service that you purchase periodically and that you're charged for each period as per due to your contract with them.

No matter what your thoughts are on the product, you should realize that not all products are equal... Or would you also equate buying a game on Steam to buying a Humble Monthly based on its monetization? If so, then you're sadly extremely mistaken here and you're basically comparing an apple to a brick right now.

But yeah... "OUCH!" :P

5 years ago
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Paypals or Credit cards are real money, not G2A wallet. They know they will face serious problems if they charge Paypal or Credit cards without your consent.

5 years ago
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They CONSTANTLY subscribe people to G2A plus without their consent, even if they clearly mark they are not interested. I got a paypal message warning me about it when I used some time ago. Lucky, I canceled it before they could continue. Take a look a few messages down, another victim.

5 years ago
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I think G2A put some baits to let them choose G2A Plus or they did it with G2A wallet where they can bend their EULA rules. Honestly, I don't believe they did it with Paypal or Credit Cards. It's illegal

5 years ago
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https://www.steamgifts.com/go/comment/qU9ZaAB this guy over here even put a picture. Look around in G2A threads. There are always people complaining that they started getting changed G2A plus after buying something. I guess they are just lucky so many people, users that know how to tick and untick boxes, make a mistake ONLY with g2A

And honestly, the market site where at last 90% of their keys are stolen, which everybody knows, I don't think they worry too much about following the law

5 years ago
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That picture showed the "money" were from G2A Wallet. Charging G2A Plus when you buy something is not new. It's a dirty trick but that's their "consent". It can't be automatically.

5 years ago*
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in addition to this, they introduced an "order fee", regardless of the payment method. Obviously it's not disclosed in the cart, but it can be as high as 1€ for a 5€ game.

5 years ago
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5 years ago
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Heads up, I just realized G2A took 2€ from my account and subscribed me to G2A plus.

G2A is just a huge scamming company with extremely high comissions and it's still not enough for them. They use everything in their power to milk their customers.

Stay the f away from G2A.

View attached image.
5 years ago
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lol, my card was rejected...
thankx

5 years ago
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5 years ago
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Blind submission is trendy I guess xD

5 years ago
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You cannot longer sell a game + dlc in the same listing unless you upgrade to a business account.
Basically you can't sell GTA IV + LC Stories in the same listing and you are obligated to make separate listing for each key.

Paypal withdraw has been removed.

Introduced "order fee"...

Screw them, their greedy is way out of control

5 years ago
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Just got a response from their support: apparently it is not enough to simply buy stuff there every 6 months, even though the purchased games will show up in your account...

Dear mail adress
Hello
Thank you for your patience.
I've contacted with the IT specialist about the case. We've checked in details that purchase been done without logging in to your account mail adress.
This deposit fee has been charged from your G2A Wallet since you did not log into your G2A account for 180 days. For more information, see the G2A PAY Terms & Conditions: at § 2. G2A Coins and G2A Wallet, point 20 -->> https://pay.g2a.com/terms-and-conditions
Rule for the case is about logging in to account.
Thank you for your understanding.
Fred
Customer Relationship Specialist

5 years ago
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