Hi, this is my first bad experience in SG, I have won a fake giveaway (lucky me!), the creator published a game and gave me the key of a free game instead, and he didn't answer my message. My questions are:
1) What do i do next? should i wait for a week and then click in "Not Received" ? or should i do something else?
2) Will I get any problems if during this period i get to win SGTool protected giveaway?
Thanks in advance guys.

7 years ago

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What do i do next? should i wait for a week and then click in "Not Received" ? or should i do something else?

Yes, this is the correct course of action. Leave a message in the giveaway as well saying what the problem is, if you've not already done so.

Will I get any problems if during this period i get to win SGTool protected giveaway?

No, as long as you don't mark it as received, you'll be fine.

7 years ago
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Thanks for your help Fnord

7 years ago
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+1

7 years ago
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You don't know if its fake - maybe giveaway creator put wrong key.
Write about this in ga-description and wait 7 days.
And then click "Not Received"

7 years ago
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I did it as soon as try the key, lets hope your right, but i´m not very optimistic about that

7 years ago
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Minion Masters giveaway? :D

7 years ago
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No, much worse... he published "Chivalry: Medieval warfare" and he gave me "Medieval Mercs"

7 years ago
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haha Both have to do with Medieval, so ? :D hahaha

7 years ago
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Medieval mercs was free before so it's removed from GA list entirely. Wanker tried to push his free game somehow.

7 years ago
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It's safer that u go read the FAQ and guideline. Never hurt to be better informed.

7 years ago
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I did go over the FAQ but couldn´t find the specific answer to this.

7 years ago
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(from the FAQ)

If I win a gift, when can I expect to receive it?

  • Giveaway creators are allowed one week to send the gift after the giveaway has ended. Depending on the type of gift and the giveaway creator, you might receive the gift to the e-mail address you have listed on the account page, a key might be added beside the gift you won, or the giveaway creator might have sent you a friend request on Steam to make the exchange. Please remain patient, and do not contact the giveaway creator during this time. If the gift is not received after one week, you can mark the gift as not received, and attempt to contact the giveaway creator on Steam to follow-up.

As a side-note, any other games or software which the winner might send to you are yours to keep and have no bearing on whether or not the promised gift has been received. If he sent you Fallout 4 while still failing to deliver the Bad Rats he promised, the gift is still "not received" and should be marked as such.

7 years ago*
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Yes, i did read that. But i wasn´t sure if it was exactly the same not receiving any key than receiving a key that wasn´t the promised one.

7 years ago
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Deleted

This comment was deleted 3 years ago.

7 years ago
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I certainly will

7 years ago
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in the last 3 months I won 2 games that in the end I did not get, in one case he had no key for that game (it was used), in my second case the same game I won he already had in his library and played so I thought I will get it but I did not get it unfortunately and both of them I put on the black list and moved on, hoping to win these two games again.

7 years ago
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sorry to hear it´s a more common issue than i was expecting

7 years ago
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what can you do, all this is part of the game and luck / no luck

7 years ago
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It happens, but it is not really common here.

7 years ago
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Stats bottom graph. it's less than 1% chance of getting a fake key. you hit the lotto in those regards.

7 years ago
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seem like your problem
have 1 dup key and 2 not send key..
just reported to support after 7 days ¯\_(ツ)_/¯

7 years ago
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