Thank you!
I kept clicking on the down arrow, which opens the dropdown meny with only the Create New Ticket option, but never though of just clicking directly on Support itself!
I was able to cancel the ticket and make sure the winner can get his prize!
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I mistakenly sent a ticket to request a new winner for a DLC giveaway I made because I didn't correctly look at the user profile and thought they didn't have the base game, but they in fact DID have the base game. I sent the key to the user, but I want to make sure the support ticket is cancelled. How do I do that? I can't find where to look at "sent tickets".
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