Has this ever happen to you?
it was just stupid by me, but i was certain that i had redeemed the keys and checked the games much the winnings, but aparently it was just my stupidity because i was able to redeem 3 out of the 4 keys, meaning it was my fault, and the fourth one was already redeemed on another account but i bet that by the time i won it was still available
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you can check here which wins you did not activated
https://www.sgtools.info/nonactivated/physh
i searched those on your steam account and they did not showed up, did you by any chance privated them?
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if the keys were not sent by the gifter you shouldnt marked a game as received, you only mark wins as received when you activated on your account, otherwise you mark as not received
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you win this 4 games here but they are not in your account:
check if you have them in your library, if no, try the key you got here, maybe you just forgot
check if they are private on your steam account
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https://www.steamgifts.com/giveaways/won
There you can see all your wins and the keys.
If we can see them in your profile you will see them for sure there as well.
If this is not the case you would be the first to have ever got this problem...
If there is no key for the game then you provided a false feedback which is also against the rules.
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Matwyn said all, follow his instructions and check the key you received for these 4 games.
Also check if you've activated them (or something similar) on your steam account near the end of the giveaways => https://store.steampowered.com/account/licenses/
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You had best check that the game won was actually the key you activated.
I once got into a spot of trouble because I had won a Lego game but the key I activated was for a different Lego game.
Eventually I had to buy the Lego game that I had won to make sure it was activated on my account.
Still got a free Lego game though, just an odd way of going about it :)
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just like vigaristti said, go to the SGtools link provided and check which games are showing up as not activated.
compare them to your steam library if you actually do own them or not.
if they are in your steam library, then maybe you have set them to private or even hidden them.
if they are not in your library, check out your won-list and see if you still can activate them.
edit: maybe the key you won wasnt for the correct game and you either didnt noticed or were happy either way and clicked "received". you need to always check if its the correct game otherrwise you'll get suspended for not activating the game the GA was advertising for
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Constantly banned for unexisting prizes
So what is this? Are you trying to confess to running multiple SteamGifts accounts?
You see there is a difference beween constantly (repeatedly - as in 4 times for breaking the same rule) and permanently (one time - permanent consequences).
For example: If you keep constantly breaking the rules you will be permanently suspended.
There's also a difference between being suspended and getting banned but I won't get into that right now.
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they told me next one was going to be permanent.
So I just re-read your post and it seems you already understand the difference between constantly and permanently 😅
I still don't understand what the problem is.
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yeah i don't know wath happened in those situations because i normaly check that everything is alright but those games probably passed by me without noticing and i checked anyway. also have won games that are gifted and redeemed in diferent ways that that. all solved now. ty
Also i only have one account on steam and on steamgifts.
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ok thanks to the replys i was able to see more info about this and now i know more about the situation and i was able to confirm that of the 4 games only one (zombeer) was not working saying the key was used in a diferent steam account. the other games where older winings and i didn't noticed the pages of older winings meaning that the games where in page 2 and 3 and i was able to redeem the other 3 keys
You can check that the keys games are now in my account, because i redeemed them again and they worked. i think that i probably redeemed the key in a wrong way and never noticed, but i'm sure i'm gonna have more attention now. I'm sorry for the situation and apreciate all the help.
Hope they had warnned me that the key was not activated and if i didnt activated it in 24hours they would punish me so i could just have time to see i had done it wrong, because i like this website mechanics a lot and i want to contribute without mischief anyone. gonna do some giveaways soon. thanks and sorry guys
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Only Zombeer missing, you made good progress!
but last time the ban was for 10 days and they told me next one was going to be permanent
After you solved the issue with 3, I'm sure this is changed. Also, only mark games received if you got the game, it works, and it's on your account, so you're not having issues in the future either.
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this was my mistake and my stupidity, only had one giveaway not sending me the key out of all the giveaways i won. I always sent all my keys before even posting the giveaway. so i'm just admired that 4 ppl said that this happened to them meaning that maybe it was your mistake too. i dont have another steam account linked in my pc because i'm the only user of the pc but if you share the pc with family or friends you might have redeemed the keys to the wrong account? is that possible? Even so try to redeem the key again and be more aware than me.
Just hope that the owners of the website can give a warning before baning, like i said before give people 24 houres or try days and tell people if the key doesn't show on the account in the next X hours the acount will be penalized, that would have saved me some bans. Hope devs see this and check i redeemed 3 out of the 4 keys and don't be so harsh on me next time i screw this up again.
thanks again for the help guys
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Am I still able to mark some games as Hidden in my library? Is private the only time a problem would occur?
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I have been banned 4 times for not claiming games i'v won, but last time the ban was for 10 days and they told me next one was going to be permanent. So i checked everything relly good and i still didnt find any zone to claime the the keys they said i've woned. i even told them i can send prints or videos or even give the password so they can check themselfs that i have 0 unclaimed gifts won. They didn't told me if there is any area in the website to claim the keys we won so i'm not sure of that, eventhough i've check pretty much all the website.
I'm at level 4 and now i'm afraid to make more giveaways and invest in a website that doesnt seems to care about my situation and that doesnt respond to my aks for help, so can anyone here please help me? Am i not checking anything i should? Normaly i just get a noitification and go to the cup sign on the right top corner near the account area.
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