the winner has 7 days to activate and confirm the gift.
just wait and keep trying to contact the winner.
If the winner still did not activate / mark the gift as received after 7 days, then you create a support ticket with proof that you've sent the gift.
Comment has been collapsed.
you have to show proof that you've sent the game and that you've tried to contact the winner.
after that it's up to support to decide where to go from there.
but as I wrote in my first reply, the winner has 7 days, so you can't do much but wait and try to contact him before you create a support ticket.
Comment has been collapsed.
Comment has been collapsed.
29 Comments - Last post 12 minutes ago by Peiperissimus
2,684 Comments - Last post 26 minutes ago by orono
319 Comments - Last post 43 minutes ago by FoothWith
37 Comments - Last post 1 hour ago by Gruntp
13 Comments - Last post 1 hour ago by madsession
363 Comments - Last post 1 hour ago by Mayanaise
384 Comments - Last post 1 hour ago by onymusBIS
30 Comments - Last post 1 minute ago by drbeckett
19 Comments - Last post 15 minutes ago by Cactus123
106 Comments - Last post 24 minutes ago by Vulpio
38 Comments - Last post 29 minutes ago by WaxWorm
22 Comments - Last post 37 minutes ago by makki
187 Comments - Last post 1 hour ago by DarkDreams1
7 Comments - Last post 1 hour ago by Codric
I created a gift, but the receiver was not confirmed what do I do?
Comment has been collapsed.