There is not.
You have to request a new winner from support. They will either approve or deny the request once the reach it in the queue. Remember support are volunteers.
Comment has been collapsed.
Pray more? They are slow, but usually they respond.
Comment has been collapsed.
you can request a new winner after 7 days, just show support proof that you tried to contact them
Comment has been collapsed.
maybe he/she traded the game key with someone instead of activating it on his/her own account. This happened to my friend once. Before requesting another winner make sure that key is still valid.
Comment has been collapsed.
There's no way to check if a key is still valid without activating it but there is a green eye icon next to the key in case the winner looked for the steam key. In such a case you should make a request received ticket.
Edit: NoSenses was faster.
Comment has been collapsed.
A advice for the next case(s).
Delete the key from the GA (of course not from your source you copied it^^), if someone don't seen the key after 7 days.
Request there a reroll of the winner.
That prevent that someone can come along after 12 days to activate the key because the support was "too slow" for the reroll.
The "always/multiple times around" users are, mostly, autojoiner accounts that only get checked from time to time if there is a win. Normaly they do it each 4-5 days.
Of course not each one that need long to activate a key is automaticly a autojoiner but you see the difference between both very fast when you look into the stats of that account and how he act in the comments.
Ps.: Yes, you found one.
Comment has been collapsed.
446 Comments - Last post 5 minutes ago by Jinbe
10 Comments - Last post 14 minutes ago by fackia777
140 Comments - Last post 16 minutes ago by sensualshakti
202 Comments - Last post 1 hour ago by Tenn
34 Comments - Last post 1 hour ago by Formidolosus
624 Comments - Last post 1 hour ago by sensualshakti
70 Comments - Last post 1 hour ago by Sh4dowKill
10 Comments - Last post 1 minute ago by RePlayBe
104 Comments - Last post 10 minutes ago by Underbalanced
3,002 Comments - Last post 14 minutes ago by Yamaraus
586 Comments - Last post 15 minutes ago by Fluffster
64 Comments - Last post 22 minutes ago by quinnix
28 Comments - Last post 26 minutes ago by Grogglz
192 Comments - Last post 29 minutes ago by Aydaylin
So long story short, 12 days ago my giveaway finished and I sent the key to the winner but until now they still haven't accepted it.
I've checked their Steam account and it's not activated but they were online on both Steam and SG multiple times.
Can't reach out so 4 days ago I sent a ticket to request a new winner but support still hasn't answered.
Now my game is sitting in a limbo basically and I don't know what do do with it. Do I have any options besides praying that someone finally does something?
Comment has been collapsed.