There is not.
You have to request a new winner from support. They will either approve or deny the request once the reach it in the queue. Remember support are volunteers.
Comment has been collapsed.
Pray more? They are slow, but usually they respond.
Comment has been collapsed.
you can request a new winner after 7 days, just show support proof that you tried to contact them
Comment has been collapsed.
maybe he/she traded the game key with someone instead of activating it on his/her own account. This happened to my friend once. Before requesting another winner make sure that key is still valid.
Comment has been collapsed.
There's no way to check if a key is still valid without activating it but there is a green eye icon next to the key in case the winner looked for the steam key. In such a case you should make a request received ticket.
Edit: NoSenses was faster.
Comment has been collapsed.
A advice for the next case(s).
Delete the key from the GA (of course not from your source you copied it^^), if someone don't seen the key after 7 days.
Request there a reroll of the winner.
That prevent that someone can come along after 12 days to activate the key because the support was "too slow" for the reroll.
The "always/multiple times around" users are, mostly, autojoiner accounts that only get checked from time to time if there is a win. Normaly they do it each 4-5 days.
Of course not each one that need long to activate a key is automaticly a autojoiner but you see the difference between both very fast when you look into the stats of that account and how he act in the comments.
Ps.: Yes, you found one.
Comment has been collapsed.
11 Comments - Last post 1 minute ago by CelticBatman
4 Comments - Last post 7 minutes ago by CelticBatman
846 Comments - Last post 16 minutes ago by sensualshakti
2,026 Comments - Last post 1 hour ago by pripkun
73 Comments - Last post 3 hours ago by adambiser
33 Comments - Last post 4 hours ago by Atombomb2097
24 Comments - Last post 7 hours ago by Chad78
176 Comments - Last post 3 minutes ago by Tasnek
170 Comments - Last post 9 minutes ago by niron18
116 Comments - Last post 22 minutes ago by Lexbya
49 Comments - Last post 39 minutes ago by aklgupta
353 Comments - Last post 57 minutes ago by Axelflox
53 Comments - Last post 1 hour ago by adam1224
96 Comments - Last post 1 hour ago by Qazyn
So long story short, 12 days ago my giveaway finished and I sent the key to the winner but until now they still haven't accepted it.
I've checked their Steam account and it's not activated but they were online on both Steam and SG multiple times.
Can't reach out so 4 days ago I sent a ticket to request a new winner but support still hasn't answered.
Now my game is sitting in a limbo basically and I don't know what do do with it. Do I have any options besides praying that someone finally does something?
Comment has been collapsed.