Pay it anyway or accept the fact that he/she will mark it as not received.
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Ask the winner for permission to have it deleted or live with the not marked received.
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Why did you make a giveaway for a game you don't own?
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Because you can't store gifts anymore. So you either buy when the giveaway ends and give it then or buy a key somewhere.
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Maybe think before writing nonsense? He said he had the money and would buy the game to give it to the winner, but stuff happened and the winner didn't add him, and the sale ended. If you really pay attention to my previous comment (I understand reading can be difficult, but keep at it), you'll understand that you can't store gifts anymore. So you have to buy it after the giveaway ended to give it.
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Oh ffs, he needed to know the winner first so he can gift the game from Steam because you can't store them anymore, you need to pick someone when you buy them.
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That's irrelevant, a question was asked and then answered and then you just kept repeating the initial question. He wanted to take advantage of a Steam sale and the timing didn't work, the end.
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The OP made an unwise decision to create a giveaway as the sale that he was depending on to fulfill his giveaway was already ending. He started the giveaway with less than 24 hours to go in the sale, for Pete's sake. It could have worked out, but it was very optimistic and hopeful to think that it would, and not very responsible. He would have been fortunate if the person who won got in touch with him in time for all this to work out, due to the constraints created by the changes to the gifting system. Winners have 7 days to activate a won gift and not everyone is going to expect that there is going to be a situation like this and they need to be on the ball about getting in touch with the giveaway creator right away.
Now, I'm sympathetic to his (or her?) predicament, and I feel it's too bad that this happened, especially because he's being so polite in his OP, unlike the people in this comment thread. But the moral of the story is, don't put yourself in this kind of situation by making unwise decisions and promising to give away a game you didn't actually already have, and would only have conditional on certain things. And that's what ExoSoul was trying to elucidate in this comment thread for you people who are so locked in to acceptance of a certain strategy -- this (somewhat ill-advised) practice of starting a giveaway before obtaining the game with the intention of buying the game for cheap during a sale -- that you don't see the basic logic and wisdom that runs counter to it. He was calling attention to the fact that being more careful about one's giveaway practices in general and thinking more critically could have allowed this situation to be avoided.
Maybe don't give something you don't have?
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Are you serious about that Exo? I mean, your ratio an last given game says you don't giveaway that often so I'd count that as an excuse. People couldn't giveaway one more game via steam if this counts for all giveaways.
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Then dont buy gifts in the last seconds of a sale if you know the winner have 7 days to activate it.
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You should take your own advice and learn how to read and think critically, and you wouldn't have interpreted that as nonsense. ExoSoul is making the point that you should be more careful when you make giveaways, to not possibly end up in unenviable situations such as this. I.E. Don't promise to give away something you don't already have and are depending on a quickly-expiring sale to obtain. It's a little piece of advice. Thinking ahead can come in handy. If you need further explanation, see my other comment below.
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- Pray that IndieGala or Fanatical will do a follow-up sale as they sometimes do, since they carried the game for the same price.
- Buy it for 5 bucks from the grey market.
- Ask the winner for a permission to delete the giveaway.
- Take the not received.
Also, learn to not create giveaways around Steam sales, because precisely this is going to happen.
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^^^that^^^
you have a week to do this, so try stretching it till a possible sale hits
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winners have 7 days to respond..so don*t waste your time with stalking your blacklisted winner. o.O
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I don't get why people do that, everyone knows that the rule is that someone has 7 days to redeem the game so why would you make a giveaway for a game that really needs to be redeemed that fast?
You had 2 weeks (or whatever it was) for that during the Steam sale and you decided to do it at the last day?
I mean I can understand it sucks for you, but my advice is to always remember that people could wait until the 7th day if they wanted.
And for now, like others said before me, either try to get the key cheap somewhere else or ask the winner for a deletion of the giveaway.
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there's a guy on steamtrades that has a copy for 3 keys (~$7.5).
g2a has it for ~$5.
or take a not received, wait till it's on sale again and deliver it.
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If you make a giveaway, you have to deliver or take a not received.
They are real and documented SG rules. ^^
I wouldn't ask for giveaway deletion to the winner but you can.
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The only thing that would save you is if you manage to get the winner to agree to giveaway deletion. In that case you make a support ticket and ask for giveaway to be deleted and give the proof (screenshot) of the winner being okay with that. If that doesn't work out, since legit sites don't have the game on sale anymore you could try buying it from a shady website and hope the key works. If you're not willing to take that risk then you'll just have to accept the "not received" mark on your profile.
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There is another option. You don't have to deliver the gift within 7 days. If a sale is not forthcoming, you can communicate with the winner (either via Steam or on one of their GAs), and agree to deliver the gift at a later date. They can still mark it as Not Received until you deliver.
At the end of the day, this is a fixable problem. Good luck.
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Unfortunately it won't help you for this giveaway, but in future I suggest never assume you will be able to buy a game for the current sale price on Steam, no matter how long the sale lasts. You may need to ask for a re-roll, or maybe the winner is on vacation, in a different time zone, or anything...
Instead, before you make the giveaway, buy a key for the game elsewhere, like the Humble Store, Indie Gala, Fanatical, etc. Be sure to check for any region-restrictions, too...
Good luck...
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Not anymore. You can't gift it to an email. It has to be an account and the account has to be on your friend list, and if the account declines it it gets autorefunded.
I suppose you could maybe gift it to a trusted friend, have them decline it after the giveaway ends and then contact steam support and tell them you sent it to the wrong person and can they send it to a new person instead of refunding. It's steam support, so I wouldn't count on that working and certainly not more than once or twice since the inability to store gifts in any way is intentional and they don't want people circumventing it.
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I suppose you could maybe gift it to a trusted friend, have them decline it after the giveaway ends and then contact steam support and tell them you sent it to the wrong person and can they send it to a new person instead of refunding. I
I wouldn't put any hope in that- even before the gifting change, Steam Support explicitly stated that:
- They cannot modify the refund process in any way.
- They cannot in any way provide sale pricing after a sale ends- even in circumstances where a mistake (even if it was their own) caused an issue with an earlier purchase of that game.
I was told those things as part of an interaction where the ever-competent Steam Support decided to remove a different game from my account than the one I had requested be removed, and they refused to replace the removed game.. though they did at least eventually agree to refund the correct game as well.
As Steam Support is inconsistent and mindblowingly incompetent, it's always worth trying such things after the fact (though expecting them to manage a complex matter is all-but-expecting-the-impossible), but it's definitely not something you want to intentionally make an attempt at.
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Tell him wait , When on next sale to send it .
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Communicate with the winner, explain him the situation. Figure out what's the best to be done here: either take a temporarily non—received status or he might allow you to delete the giveaway.
Isthereanydeal.com isthe place to monitor the current deals for that game. Next time you will see 85-90%.. you know the best. what to do
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That is problem with this site. winners have more rights than gifters. when you are nice, want to give something you have problem. only gifters have problems. This site exist because of gifters and they don't have any rights
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I followed the suggestions here and talked to the winner about deleting the GA.
He was very kind to agree.
Thank you all!
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Hi!
Yesterday I ran a GA for a game that had a 90% discount in the Winter Sale.
When the GA finished, I added the winner so that I could buy the game and send as a gift.
However, after 20 hours the winner had not answered and the Winter Sale has finished.
I know I'm to blame, but I'm not willing to pay a value 10 times the planned. :-(
What are your advices?
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