Is indie Gala safe? Didn't receive games [Resolved]

They use the same thing as Humble Bundle. So it should be trustworthy.

Never had an issue, but when major retailers manage to not have enough security to protect your data, (Target, Kmart, Walgreens, etc) really its a risk anytime you use it, regardless of where.

I'm pretty sure that there's a risk no matter what. Never heard anyone complain about it. Besides, I use an alternate form of payment.

If you want to use your credit card so bad why wouldn't you just use it through PayPal?

Indiegala is a safe site to use credit card or if you afraid do it through paypal. I buy all the bundles from indiegala!

A lot of credit card companies have "Virtual Credit Card" feature which lets you to specify your limit and safely shop online.

New problem, I just purchased a bundle using Paypal and got an error in checkout. Now I have been charged and haven't received the games!!

I pay everything through paypal, I don't see any reason for not using it when you have the option. Giving your data to only one company sounds safer to me.

I've never had a problem like that with ANY of the bundle sites I've used...and I've used almost all of them as far as I know

Never had a real issue, but the support was useless and rude to me.

I had similar issue with Indie Gala. I contacted their support and they added the bundle to my account. There is no need to contact PayPal or chargeback the payement. Just provide them with your transaction id and they will fix it for you.

I'd say yes they are safe, but as a general rule I always use PayPal whenever it's an option.

A simple solution: check spam folder. I had some games once (either from HB or IndieGala) marked as spam and was anxious for a few hours about being charged for games I did not receive.

you should b fine. bought from them before...

i only use bundle stars, groupee, and humble bundle myself

Paypal is not that good actually, I know that some people are having/had quite some problems with the company...

I'v bought both bundles and games from their store and never had any issues. Never had any issues with any bundle site in general actually, even when it came to getting a refund once.

I once had similar problem (paid them 4.x$ for happy hour BTA, they send to my mail gift of 1$ tier of another bundle) so yes, they have sometimes some problems with processing payments and sending right stuff. Took few days fpr reply from their support, but got the right bundle. So just contact them (and add a screenie of your PayPal payment, as they will ask for it anyway).

Contact their support. I've had a few issues with items not appearing on my profile after purchase and they fixed them after I mailed them about it.

i have had a long sales relationship since indiegala opened and have purchased hundreds of games through them literally , i only have had one problem with a sale and Support is Lacking for the site , i went to the steam group and ranted for two days and miraculously support answered my ticket a day after . just be careful to not purchase a 2nd bundle for yourself , for a second purchase you have to buy it as a Gift or you will not get it in your inventory (this should be made know when trying to buy a second by the site but noooooo) ..... as then support is your only hope Shudder

It's a real shame. Some of them might have ended up as giveaways ;)

Had it twice that the bitcoin value changed while in the procress of payment so it got 1 cent short, but when you contact them usually they respond. Although the last time it happened to me it said there was a payment error but i did get the bundle anyway, i informed them about it but never gotten any reply.

Day One: Still no sign of a response from PayPal or Indie Gala... Lol