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I won a giveaway but the key I recieved wasn't for the game I won

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Omally

So a couple days ago I won a giveaway for Chicken Shoot Gold. The creator emailed me basically saying "you won chicken shoot congratulations here is the key" so I entered the key and it was for Chicken Shoot 2. I admit I didn't read the giveaway's description, where it said the key was just for Chicken Shoot 2. Now, do I mark this as received? I put in a support ticket but I haven't received a response and I'm not sure how long it will take to do so. I don't want to get this guy in trouble but I also don't want my account here banned for not activating a game that I claimed to have received. What should I do?

11 years ago*

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14 Comments
DeltaBladeX
(Senior Moderator)

If it isn't the game you were meant to get, contact the gifter and inform them. If they can't or won't give you the correct game, you wait the week then mark as Not Received.

11 years ago
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Azrael360

^ THIS ^

11 years ago
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RazielAntemos

^the one above

11 years ago
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Omally

I did email the gifter last night but haven't heard a response yet. I redeemed the key not knowing it wasn't for the right game, so I feel a little bad.

11 years ago
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DeltaBladeX
(Senior Moderator)

While it sucks, you aren't to blame. If you marked it as Received, you would get in trouble for not having the game this site says you won.

11 years ago
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chronicdiscord

I make a wonderful new Guidelines full of all the rules, and a new FAQ full of all the answers, and nobody reads it.

11 years ago
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Omally

Thank you, I feel like there are at least 3 FAQs for this site and I managed to miss this one.

11 years ago
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chronicdiscord

It is on the Beta version of SteamGifts.com, currently in Open Beta for the next like 28 hours.

You can see it here.

11 years ago
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DeltaBladeX
(Senior Moderator)

Its like the terms and conditions.

Just place the full works of Mein Kamp in there and offer a game to the first person who notices, should only take a few years.

(I stole this joke from elsewhere)

11 years ago
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chronicdiscord

From Last Week Today with John Oliver.

11 years ago
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DeltaBladeX
(Senior Moderator)

At least you know where it was from, I already forgot.

11 years ago
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Artki

I bought that bundle. The description of the game isn't clear. He told you what game the bundle said it would give. The name of the game on steam isn't the same. So far as I can tell, the games are pretty much the same.

11 years ago
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Omally

Yeah I checked, apparently Gold is 1 and 2, I only have 2, so I have half of what he was giving away. You can't even buy 1 or 2 separately anymore.

11 years ago
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RolandOfTheDeep

Well, lemme ask this... Is the game you got even on the gift list?
If not that's SteamGifts fault.
Though, if that's the case I suppose the gifter should have contacted support about trying to get it on the list first...
But on the other hand, if it's on Steam, or has been on Steam, it already should have been on the list.

11 years ago
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Closed 11 years ago by Omally.