lol, in that case leave it up to their responsibility to replace/fix imo. if it's not marked properly then send a change feedback request and let support decide what to do. in the off chance they want you to replace it i'd hang onto a spare key, but i doubt they'll make you do that in this instance.
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Won't he just be able to change it back to unrecieved if i do that?
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i think if they do support will just change it back again for you then suspend them for false feedback. then if continuously done i believe eventually they'd be perma'd. -- that's assuming they approve the feedback change in the first place.
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Nice karma. Don't bother to reroll. If they change their feedback to "not received" then you should contact sg support about it.
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So, not only did the user openly break the rules, he also attempted to pass the burden of fixing the situation back to you. sigh
Be sure to take a screenshot of the messages that the re-gifter sent you. Presenting the case to Support, fundamented with this proof, should be enough to solve your side of the issue. Support may either allow you to re-roll, or suggest that you provide the new key but verify if the user activates it or not (temporarily banning him if he doesn't).
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I have to admit that kind of stupidity is highly entertaining :D
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You don't need to reroll. That is his responsibility.
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said he had regifted it and the winner of his giveaway got the duplicate key
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I wonder how human race avoiding extinction all this time...
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That's an easy one... it's because we use...
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You just sent me back in time, when the first Fallout was released ! Memories :)
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It always makes me think of South Park where the kids are being taught how to protect themselves from volcanic lava flow.
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well, don't worry, it's coming, we didn't got the time, we're only here since few 40 000 years.
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Technically, you gave a duplicate key (if i understood well ?) so he would be right to marked unreceived.
I understand you want to leave him in his shit (for re gifting your key), but also done shit yourself. (I'm not saying you did it on purpose, it can happen to everyone to have a duplicate)
In my opinion you should send the converation to the support, ask for a reroll and give the new key to the new person.
That way, you did your GA, to a real winner with a real key, and deserve your CV. The cheater got a suspension for his offense, and also a non receive on his GA.
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^This
I can't see why you can't reroll to a legit winner AND force the rule-breaker to fix his own shit at the same time
I'm not sure how support would handle regifting a bad key though XD
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Technically, you gave a duplicate key (if i understood well ?)
the problem is since they didn't even attempt to activate it for themselves we nor support would really know if it truly was invalid to begin with. now there seems to of been several dupe keys within that GA so chances were certainly increased that it was invalid to begin with, but since they didn't try it for themselves first we'd never know.
it's an odd case that likely will be at the whim of whatever support member replies decides to do.
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yeah, when i say "whatever support member replies decides to do" i don't think either direction is wrong. i think technically either way is correct, it will basically just be up to the support member to decide which order to handle it as to what the outcome will be.
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I sent a message to support in Other category to hear if this is a posibility :)
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Don't worry and don't hurry :) Seeing your ratio, I guess you don't care if it not solve in a day. I think it better to let the support take its decision, that way you are sure you're doing good ^^
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Technically he can report the user for not activating his win which will get him suspended and is a valid reason for a reroll, which will solve all of OP's problems while also punishing the offender correctly.
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doesn't a reroll invalidate the suspension since it's no longer in existence to be be suspended over? that's where it gets fairly complex. yes just flat having a suspension is enough reason for a re-roll, however if they take their non-activated win away from them that brings their account back in the clear and gives no reason for the suspension there it instead would be simply a "false giveaway" which isn't really something that can be proven besides the fact that they admitted to the regift.
the whole scenario is quite complex though, so i don't think any route that the support team takes would be wrong. and since OP sent the ticket under "other" it sounds to me like they are staying fairly neutral about it and just leaving it up to support on how to proceed. if they'd of issued the ticker under "re-roll" that may of swung it that way a bit more, or if they'd of issued under "feedback change" that may of swung them the other way. but being other/neutral like they did leaves it entirely up to support.
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No a reroll for breaking the rules should suspend the user (since he broke the rules) assuming OP can provide evidence of the winner admitting he attempted to regift the won game. Evidence could be screenshot or saved otherwise, but in general evidence serves little purpose after a sentence is already passed. Which is also true in real life court as long as there's no chance of an appeal or reopening of the case, evidence is destroyed after a certain amount of time. Evidence is only there to prove to a governing system that a person is indeed guilty of claimed statements, having the evidence disappear after that is inconsequential.
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i have no doubt they will be suspended, but i don't think you understand that they not only broke one rule, they broke two rules both of which would be removed if a re-roll occurs. "non-activation" is rulebreak #1 & "regift" is rulebreak #2.. what you purpose would effectively correct rulebreak #1 & #2 for them (regardless if both are were still punished).
i.e. the court system doesn't pay your court fees for you, you have to still pay that yourself.
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It doesn't matter if the "evidence" is removed after they get suspended, no one can be suspended more than once for a violation. It technically doesn't correct anything since support saw the violation before removing any evidence, it would only matter for sgtools I suppose ¯\_(ツ)_/¯ I'm uncertain whether regifting counts as rule breaking since I can't report another user for that specifically.
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from what i have heard you can appeal a suspension and be un-suspended if you correct the mistake that caused the suspension in the first place.. if that is true, then support already fixes it for them directly after they were suspended and they can appeal with no objections.
i don't understand why people want to fix the rule-breakers mistake for them by re-rolling to someone else.. both of their mistakes should remain until they correct it for themselves imo. they need to purchase their own copy and the copy for the ga they created. or at the very least if support feels necessary then replace the key so it can be activated, however since they broke the rules i see no need in being that generous either.
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I don't know the exact details of how support works I can only assume they aren't dumb enough to have someone appeal their suspension in such a manner. I would assume they would keep the evidence for someone's suspension until it's over. But without information about support's inner workings I have no way of knowing so I suppose what you are saying is possible.
I don't want to fix his mistake for him that's an unwanted side effect of rerolling. Also it's SG policy that a person shouldn't be punished more than once for breaking a rule, it's not my personal view.
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never once was my intent behind them clearing their record for or against someone being punished for more then once for the same offense, it was the mere fact that they should fail sgtools checked giveaways due to their inactivation of the win, rather then fixing it with a re-roll since it's unknown who precisely used the key or at what point in time the key was used.
edit: but like i said before, i don't think either direction is the wrong way to do it in this case.
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It's Steamgifts' rule, not mine, though I don't necessarily disagree with it. Having them fail sgtools checks is punishing them more than once for an infraction (the first punishment being the suspension). I understand where you are coming from and why, but those aren't Steamgifts rules ¯\_(ツ)_/¯
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no, but steamgifts rules are "all won games must be activated" and those rules were broken. the rules don't state that once you are punished they will hide it from the public for you, you have to do that all on your own.
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It doesn't state they won't hide it either :p I guess we will have to see what happens.
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The regifter won't be punished for regifting, but at least he will recieve a "non recieved" and lose a slot for GA. It not equal to the proper suspension for regifting, but at least it still a punishement and it put OP out of trouble. And the person is still going to be punish for non activation.
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Wow, what a bum that guy is. I wouldn't give him the sweat off my ballz after openly admitting his blatent missuse of SG.
I'd be firing off a support ticket now to protect yourself.
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Mully - MULLY - popcorn please Mully, this one should be good :P
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Also let your regifting winner know that it's against the site rule to regift, and he can get into trouble for it? So that he learn from this mistake and doesn't repeat it again?
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What if he won the key, activated it on his alt account and was giving away the duplicate key to make you send him the key so he can have 2 games and some CV...
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There's always that posibility but this giveaway was for 500 keys and til now 9 of em has been reported back to me as duplicate almost 400 marked recieved so may be even more duplicates in the last 100 remaining
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let him buy a key for himself, then buy another key to fix his giveaway.
it's all his fault.
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Bump. Report him. He's not supposed to do that according to the rules.
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Ive bought quite a few keys (more than 100) from dailyindiegame and NEVER got a dupe.
Smells fishy....
What I think... winner learned about the rules after regifting and is trying to fix his situation.
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That is the 9th key from that batch of 500 that is duplicate tho they might all 9 be trying to trick me but hard to tell
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Hmmm... yep, highly unlikely.
Time to contact dig I guess
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yeah, but going off your earlier statement of 9 out of 400, that alone is only a 2% dupe/fail rate.. that's not really that high of odds still. (8% chance to win, yet only 2% chance of it being a bad key)
edit: moved decimals to proper places.
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Screenshot his message. Tell support for a reroll :)
No need to reroll, if he marked it received.
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I bought some keys from Dailyindiegame for a giveaway and some of them were duplicate keys so i have contacted suport to get them replaced but one of the winners who got one of the duplicate keys asked about it and said he had regifted it and the winner of his giveaway got the duplicate key will i be able to get a reroll on this after i get the new keys?
Edit: Folowed some of the tips i got and sent a message to suport they said it would be ok for me to request new winner :)
Thank you all for your help
A small GA ;)
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