So I have a situation of my own doing-- totally my fault. I created a (public) giveaway, and it turns out that due to an accounting error on my part, I'd already used the key for a different giveaway some time ago. So of course the winner tries to activate and gets "key already been used."

The game is a previously bundled game that is not currently on sale or bundled and costs US$15 retail. To "do the right thing," I'd have to drop another $15 on the game that I'd received in a bundle-- money that I could use to help starving children, buy several games on sale for the SG community, or go to the movies. Or, I can make the tactical decision no to, and just accept the Not Received on my record. I currently don't have any red marks on my record.

For what it's worth, if it had been a whitelist or group giveaway, or if I "knew" the winner from the Discussions, or he/she was clearly a generous gifter, then I don't think I'd have a problem buying another key.

[Edit: it's really interesting hearing all of the ideas. And yes, I missed the obvious solution of trading for another copy of the game. I'm working on that, and looking for discounts.]

[Edit 2: Situation solved]!

What do you all think?

9 years ago*

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In the above situation, what would you do?

View Results
Suck it up, drop the cash, and do the right thing
Apologize profusely, explain the mistake, offer another game, and accept the Not Received
Apologize and explain, accept the Not Received
Something else (explain below)

RESERVED, cuz, why not?

9 years ago
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if it was bundled look on steam groups or steamtrades, maybe some1 willl sell it or trade with you

what was the game ? (or you are just looking for a reason to ... ;) )

9 years ago
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+1

9 years ago
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Trying to trade for it is a good idea...don't know why I didn't think of that.

9 years ago
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dont worry, it happens to the best of us
and contact with the winner, that he neeed to wait a little longer, if you forgot to do it ;)

9 years ago
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Came in to post this. Check on steamgifts trading part.

9 years ago
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+1

9 years ago
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I had a problem with a key recently and just did what everyone should, suck it up and purchase the game at full price. Trading for it also works though if you can find a reasonable trade offer :D

9 years ago
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I accidentally created a giveaway for the full age of empires 2 + dlc when I was meaning to do a dlc only giveaway (from humble bundle). Didn't bother closing the incorrect giveaway and ended up buying the game + dlc at full price from steam store. The game, got discounted during summer sale the day after my gift was sent. Oh well. Lost like $20, but hoping that I made someone happy.oh and then I had to recreate the dlc ga cuz I didn't want that key

9 years ago
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Now it's done already but couldn't you just buy the base game as a gift and then give your DLC key?

9 years ago
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I'm an idiot :/

9 years ago
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I see the game in question currently being on sale for $6 from a legitimate reseller. Might be worth a consideration.

9 years ago
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Hmm, I'll look around for it, thanks.

9 years ago
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9 years ago*
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Try your luck on steamtrades, you might find a copy cheap there.

9 years ago
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Good idea...I'll try a trade.

9 years ago
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yah. you have a week to procure copy. trade or some other bundle will turn up.

9 years ago
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You can gift him another game, i think he will be happy however.

9 years ago
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True, but I'll still have the Not Received. Worth considering.

9 years ago
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Not if you add him on steam and talk to him

9 years ago
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I hope you are not suggesting that he gives the winner another game and ask them to mark it received.

9 years ago
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How can you stand that kind of comments daily? :/ Only today I've seen you trying to warn lots of people who never read the faq. It is very disheartening :(

9 years ago
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He has nerves of steel xD

9 years ago
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Agreed with TempeteJoachim. If I give him a different game, I will not ask him to mark Received. He can actually get suspended for that (not activating won gift).

9 years ago
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if the winner mark as received not owning the game he will be suspended for not activating the gift :3

9 years ago
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not a good idea, some1 can report him not knowing the situation
there are ppl checking if ppl add their won games

9 years ago
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If i were that guy i would take the risk and do him the favor. He's not doing anything malicious or something. Would deserve a ban if it was a serial action in order to get more points but in this case a game would be recieved however (unless you give away GTA V and the real game is bad rats).

Not suggesting anything, just sharing my point of view :)

9 years ago
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It would be much wiser to at least talk it over with support rather than screw both parties over :)

9 years ago
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Apologize profusely, explain the mistake, offer another game, and accept the Not Received

You can do that, but instead of getting a not received, you can ask them if they agree to the deletion of the giveaway and if they do, create a ticket to get it deleted

9 years ago
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Hmm, I didn't know that was an option. Thanks for the note...I guess support will pretty much automatically agree as long as they know the Winner is on board?

9 years ago
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Yes. Also, an even better option that I only remembered of right now : instead of deleting the giveaway, you can asked for the giveaway to be changed for the game you gave to the winner, if you decide to give them a key for another game ("Change giveaway game" when creating a ticket)

9 years ago
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came here to say the same thing. y u do dis?

9 years ago
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Didn't know you could do that. Good to know.

9 years ago
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I had to do this with dundundun...Skyrim. I got a key from someone sometime last summer, waited until my birthday to do a GA (October),posted the ga and when it ended lo and behold...it was used. I scrambled to buy a TF2 key and then find a trader willing to part with a gift copy for a single key:)

9 years ago
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If you use the money to help starving children then it's okey.

9 years ago
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To help children that are starving, or to help starving them ? :D

9 years ago
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To help starving children, not to help them starve ! :D

9 years ago
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Apologize and try to find the game by trades, or wait for a sale and meanwhile keep the "not received" on your profile, it can be changed later :p

9 years ago
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+0

9 years ago
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Buy a new key. If it was bundled before I'm sure you can get one for less than $15.
I did that recently when I actually had a region restricted key for Dying Light.
I just bought another copy.

9 years ago
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You're in no obligation to buy the game, so don't worry about it. Apologize and explain, accept the Not Received. Or as TempeteJoachim said, just ask for the giveaway to be deleted.

9 years ago
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I guess it depends on how you feel about the 'Not Received' mark.
It happened to me once, i traded for it.
Anyway, i wanted to help you but i don't have any spare key for that game anymore.

9 years ago
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I don't like the Red mark. And I don't like not doing what I said I'd do (give the game). But it's rough paying $15 for a bundle game just to avoid a red mark.
I'm going to keep trying to trade for it.
And thanks. <3

9 years ago
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For anybody who cares for an update: the person is being very nice. But he has tons of games and I don't have anything else he wants. So I will look for a trade for the original game.

9 years ago
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Worse case, I think I'll just buy the game. Because the person is being nice.

9 years ago
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I took a look for you in the Group Buys group (in their "Bundle Leftovers" subforum), but couldn't find an available copy. Trading for it is probably your least expensive option. Good luck! :)

9 years ago
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the way i see it it was your mistake not the winners, suck it up buy it and move on and be more careful in the future.
i had a similar thing happen recently were i posted a giveaway and the site lagged and i hit the "submit" button twice thinking it didn't take the first click, well it created two giveaways so i had to buy the second game full price as i didnt want to punish some random winner because of my mistake.

9 years ago
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Or you could have just deleted one of the giveaways and moved on.

9 years ago
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  1. Try to trade for it for cheap.
  2. If you fail to do that, offer another game to the winner (if you own nothing they don't own, you can always try trading again), so to don't make them disappointed, and ask them if you could delete/change the giveaway (never done it so not sure how exactly it works).
  3. If support doesn't agree to delete/change, keep the "not received". It's not the end of the world, anyway.
9 years ago
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+1 It's a giveaway after all. You did this willing to help.

9 years ago
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if winner writesthat he accepts GA deletion support will delete ended GA.

9 years ago
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I'm currently facing the same problem with my Gmod copy. Had 18 copies when I did the GA. Sold all of them by the time it ended. I completely forgot about it. So yeah, screwed over myself, and now have to find a replacement. However in my case, its easy to find a copy at 2 keys instead of 1 key (Usual rate I buy in). Good luck with your problem though. I doubt it will be any easy to solve without you feeling the pinch in your wallet.

9 years ago
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To answer the question in the topic: Yes
Regarding your own specific case - I wouldn't pay $15 to replace a bundle key. I did pay €2,5 once though...
If you can't find it cheap I'd just take the not received mark - and there's always the option to change it later if and when you do find a cheap copy :)

9 years ago
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I'd try and make things right by doing what everyone else is suggesting - trading.

If you're having no luck then I appear to have a spare key for this - hit me up on Steam if you want it (for free).

9 years ago
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Thank you-- I'd be happy to trade for it. Here's my trade topic.
If you don't see anything there, then maybe a TF2 key or something? I don't know the TF2 key market very well.

9 years ago
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I'm embarrassed now and misread the situation, Thought it was for Luxor: 5th Passage after clicking the link at the end of your OP. After actually reading the whole post properly, seeing that it was for a $15 game and matching that up to your profile it looks like it's either Ironclad Tactics or Contrast. Unfortuantely I don't have a key for either so I'm going to have to withdraw that offer. Sorry for getting your hopes up.

9 years ago
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LOL no problem-- it was an easy mistake. =)
It was for Ironclad Tactics.

9 years ago
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Apologize and explain, accept the Not Received

9 years ago
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Get yourself a free account on Barter.vg. the best site for trading. It will find it for you and someone that wants your trades. Almost certain you can make the trade very easy. They also got a very good systeem to avoid scammers. Dicovered it a few months ago and got myself 15 wishlisted games in 2 weeks! If you have to look through all the offers on steamtrade it will take you days. This will take you minutes with a better result as it imports everything (if you want) from your steam account.
I just checked for you there are 5 people having this game for trade on Barter. Good luck.

9 years ago*
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When I go to https://barter.vg/browse/, I don't see it. Do I have to register/log in first?

9 years ago
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I logged out and can still see all 5 of them. I've no idea why you cannot see them. Did you check the browse option on top of the page? This can be a reason why you do not see it. We are talking Ironclad Tactics right?

9 years ago
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Yes, I think I see it now. I'm trying to figure out the site. I registered through Steam.

9 years ago
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Do you check on other sites who sells keys?

9 years ago
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I'm working on it. This is somewhat unfamiliar territory for me. I don't know all of the sites or the trick of the trade or whatever.

9 years ago
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You will learn its not too hard.Just see on trades who has that game and make your offer.If you didnt found something its always and the keys shop much cheaper to bought from steam,hope to you good luck.

9 years ago
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One time I won a gift and the key was region locked... but we traded for another game.

9 years ago
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This person has all of the games that I have available for trade. =(

9 years ago
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If you do not have copy of the game, then just apologize to the winner.
This site is mainly for giving extra copies of games that we do not need and maybe some1 want them .
But buying game for 15dollars just because your fault is not good idea...

9 years ago
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Where is potato?

9 years ago
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View attached image.
9 years ago
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Dude!
It's 1 euro here: https://www.g2a.com/ironclad-tactics-cd-key-steam-global.html

Just grab it haha, you can miss 1 euro right?

9 years ago
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Not exactly the most trustworthy site is it?

9 years ago
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It looks like it's not, but i got many games from there, i'm also not using their G2A guaranty shield since i never had problems.
Got Valve complete pack there for 25 euro

9 years ago
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I've bought some keys there as well and never had a problem. But that was before I knew if you have bad luck and the key was obtained by false credit cards you can get into a lot of trouble with your total steam account. When I found that out I did not think it was worth taking the risk anymore. But you are right, it can easily work just fine as well.

9 years ago
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Been having a bit of a look round.

Funstock Digital (official store) is doing it for £4-something which is $6 and a bit.
Tremor Games don't have any.
Someone on Dispenser.tf wants 6 keys for a gift copy, ouch.
Nobody in the group buys steam group has it
G2a who I'd be weary of dealing with (grey market) has it for $1.12
Then there's the various traders on the trade section here - can see you've contacted one already.

9 years ago
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And allkeys shop who was all the keys shop together.

9 years ago
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LMAO! Thank you so much-- look at you! =)
The Funstock one must have been the one that a previous poster was referring to. $6 is sure better than $15.
Kinguin seems to have it for 2 or 3 dollars depending on if you buy "insurance," but I don't know anything about that site...
I do have a few irons in the fire looking around.
Thanks again, Sir. (or Ma'am for all I know).

9 years ago
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g2a and kinguin are "grey market", in this case (almost surely) those are just pple reselling bundle keys for a bit of profit (same as many in the trade section), so I would consider them, if you can't land a trade.

9 years ago
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Thank you for the info. Yeah, it rings a bell that they are a little less than trustworthy. I'm more concerned with hacking/phishing/etc. than the key being bad at this point. I might still consider it.

9 years ago
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Closed 9 years ago by trentjaspar.