Do you mean they haven't accepted the gift or they haven't marked it as recieved?
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Did you email it to the winner?
Check if the winner has it in his/her library. If they don't, try emailing them again or contacting them.
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If a week has passed since giveaway ended you submit a ticket to http://www.steamgifts.com/support
You can also try adding the winner in steam and ask him to click received.
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Sent the gift for more than 3 days but the guy who won just don't receive that gift.
What do I do now??
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