today when i logged in to my uplay account after 2 months there was 0U points. Before it was like 300+ points and i redeemed nothing. This is happening to everyone or its just me?

2 years ago

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Maybe expired? AFAIK they are only valid for 24 months.

Edit: Just checked my account, 640 points.

2 years ago
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Yes

https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/information-about-units-expiration/000065718

After 24 months, these Units will automatically disappear from your Ubisoft Account.

2 years ago
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when they made these changes i lost points as well. not that it really matters but still.
looks like them upoints cut too deep into their profits. pathetic...

2 years ago
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As stated above could be expired, in that case they are gone for good
Or it could be a connection issue .. sometimes when you open Uplay you find both your level and points are zero but that is just means data didn't load up properly .. and in this case it is a temporary issue a restart of the app usually fixes it

Transaction history in Account Management should show if your points have expired
https://account.ubisoft.com/en-GB/transactions-history

2 years ago
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Closed 2 years ago by CRAZY463708.