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Need help redeeming a game on steam

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Passenger

I bought a game off g2a.com as a gift and there is no add the game to my library button when i try to redeem the gift. There is only one accept game button, which is greyed out since I already own it. How can I add it to my library? Please help since I really want to play this game with my brother.

7 years ago

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22 Comments
PureSushi

If you already own it, then you can't add it to your library.

7 years ago
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Passenger

can I add it to my inventory somehow?

7 years ago
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Passenger

I tried using my brother's account to redeem it but he can't since I already used the gift link,.

7 years ago
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Mully

who sent you the gift, a seller on g2a?

i suppose you will have to contact him and ask again for a new gift link so you can redeem it with another account.

7 years ago
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Passenger

I bought it off g2a from a seller, idk i ll try to contact him

7 years ago
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MeeMesmo

Sent to your brother, maybe

7 years ago
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Passenger

I tried, he cant redeem the link since its used

7 years ago
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Deleted

This comment was deleted 4 years ago.

7 years ago
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Passenger

what?
edit: some other guy told me that uhh he had a similar problem and he was able to add it to his library

7 years ago
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7 years ago
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Passenger

what about cs go? i bought it off g2a and i want to add it to my library but i cant cos there is no such option

7 years ago
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TheLuckyShamrock

CS:GO is vac-protected, so it can't be added in your inventory.

7 years ago
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Passenger

So there's nothing o can do about it? I paid for this game and now I can't even add it to my library etf

7 years ago
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TheLuckyShamrock

As the other guy said, maybe you should try to persuade the seller to give it directly to your brother, although he's not obliged to do that. :/

7 years ago
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Passenger

alright, thank you

7 years ago
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Passenger

erm one more thing how do i talk directly to the seller?

7 years ago
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Navaro

never been on g2a but isnt there an option on his page? or somewhere in the bought items menu?

7 years ago
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Adrole

You cannot talk to the seller directly but through the g2a support and they can speak to the seller.....for problems like this it is a bit of a time wasting pain but usually it makes things less personal and more professional.

7 years ago
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TheLuckyShamrock

Doesn't he have a linked steam account? I mean, I've seen sellers having a linked steam account on G2A.

7 years ago
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Rudokhvist

+1

7 years ago
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Passenger

how do i talk to the vendor?g

7 years ago
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Rudokhvist

I can't tell you, I never bought from g2a. But there is no way to redeem it for you, so you definitely need help from the seller.

7 years ago
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